Firefox crashes when I load individual stock charts in Google Finance
Starting about 3 weeks ago, whenever I load Google Finance and load an individual stock chart, firefox crashes. All instances of the browser crash, so it is very disruptive.
There are certain stock charts that cause crashes more often than others, but it happens several times each day with different charts.
Thanks for any help you can provide.
All Replies (9)
"StockFox " looks like it might be connected to your stocks; Try running FF in Safe Mode, and see if that works. If it does, it's probably StockFox.
Oops, I missed ZapTrade, it could be that too...
Loaded FF in safe mode. The problem is with a Plugin called Shockwave Flash 10.1.53.64.
This plugin is critical for many websites I use so disabling it is not an option.
What would you recommend - most stock charts in Google Finance are fine, but every day there are a few that consistently crash the browser.
Thank you
See http://kb.mozillazine.org/Firefox_crashes and Troubleshoot Firefox crashes (closing or quitting unexpectedly) .......... If you have submitted Breakpad crash reports then it might help if you post the IDs of one or more Breakpad crash reports.
You can find the IDs of the submitted crash reports on the about:crashes page.
You can open the about:crashes page via the location bar, just like you open a website.
See: http://kb.mozillazine.org/Breakpad (Mozilla Crash Reporter) and [[Mozilla Crash Reporter|Mozilla Crash Reporter:Breakpad]]
Thanks Cor-El. I don't actually get a message from Firefox that it has crashed. The current window (google finance) just freezes and then I have to use windows to force-close firefox. Then when firefox reloads, it asks me if I want to re-load the windows that were open when I force-closed it.
Does this help? surely someone else has had this problem.
Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems
I did that (Loaded FF in safe mode). The problem is with a Plugin called Shockwave Flash 10.1.53.64. but I can't disable that since I use it every day (including for google finance).
i've installed the latest version of FF and of the plugin and i still have the problem.
any other ideas?
I started having this problem a few months ago. I know it crashes IE too, so it isn't specifically a Firefox problem. Somehow shockwave/flash is crashing in both browsers on this page. It crashes in safe mode as well, but the chart simply doesn't load unless i have the flash addon enabled.
Win7/64Bit Firefox 7
I had this same problem - but I figured out that it could be fixed by removing the "technicals" (such as moving averages, etc.) from the individual charts. There is a button below the chart to turn these off - you'll probably have to let flash time out and crash before you can click it, though. Hope this works for you!