Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

thunderbird signature has stopped displaying image for signature

  • 3 iimpendulo
  • 5 inale ngxaki
  • 2 views
  • Impendulo yokugqibela ngu sfhowes

more options

Hello - this image has been working fine in my Thunderbird signature, since I installed the signature about 6-7 months ago:

However, last week my signature stopped displaying the above link/image. When I write a new message the above image is no longer displayed in my message, ie a broken link image is displayed, however, the rest of the signature text, and a second signature image, is displayed as normal. Using Thunderbird 24.4.0, latest version. Anyone know why this has happened now, after working correctly for about 6-7 months. Thanks in advance. Regards, Tony Brown

Hello - this image has been working fine in my Thunderbird signature, since I installed the signature about 6-7 months ago: <img src="http://www.uboughtit.com/images/logox.gif"> However, last week my signature stopped displaying the above link/image. When I write a new message the above image is no longer displayed in my message, ie a broken link image is displayed, however, the rest of the signature text, and a second signature image, is displayed as normal. Using Thunderbird 24.4.0, latest version. Anyone know why this has happened now, after working correctly for about 6-7 months. Thanks in advance. Regards, Tony Brown

All Replies (3)

more options

Is the image stored locally or on a remote server? If the latter, has the link been removed or changed?

more options

Hello thanks for responding - it's stored on 1&1 where I have my hosting package, but it's still working ok, that was the image showing in my question. It has worked ok for the last 6-7 months with no problems, but my messages just started showing the image as a broken link about 5 days ago. Regards Tony Brown

more options

That seems to be around the time TB updated to 24.4, but I'm not aware of that causing problems like this. I would recreate the signature from scratch and see if the image still displays incorrectly, and if so, add the image from a local copy and see what happens.

https://support.mozilla.org/en-US/kb/signatures#w_including-image-files-in-signatures