Our Thunderbird accounts suddenly stopped receiving emails yesterday. Have no idea why

Why would we suddenly stop receiving emails on ALL our thunderbird emails at 300 pm 11/20/24? Some get message local network down. Can send test and that goes through but… (funda okungaphezulu)

Why would we suddenly stop receiving emails on ALL our thunderbird emails at 300 pm 11/20/24? Some get message local network down. Can send test and that goes through but outside vendors not receiving. How do we troubleshoot? need help because do not know where to look

Asked by Cornelia Franz 3 kwiintsuku ezidlulileyo

I cant delete mails in normal way

good day First I was informed to empty my mailbox, I have already deleted about 400 emails from a folder. Hold down Ctrl, e.g. select 27 emails, right click, trash can sy… (funda okungaphezulu)

good day First I was informed to empty my mailbox, I have already deleted about 400 emails from a folder. Hold down Ctrl, e.g. select 27 emails, right click, trash can symbol - 27 emails deleted. If I continue to do this, only the bottom of the selected emails will be deleted. Deleting another 600 emails in this way would take the whole day. What is the reason for this, how can I fix the problem?

Asked by till11 3 kwiintsuku ezidlulileyo

Last reply by till11 3 kwiintsuku ezidlulileyo

You are about to override how Thunderbird identifies this site.

Hello. A few months ago, folk on here kindly helped me fix my connection to Outlook accounts. But, suddenly, things have gone wrong... though I have done nothing with an… (funda okungaphezulu)

Hello. A few months ago, folk on here kindly helped me fix my connection to Outlook accounts. But, suddenly, things have gone wrong... though I have done nothing with any settings. I get the message: "You are about to override how Thunderbird identifies this site." If I click on "Get Certificate", nothing happens. If I remove ".587" from the field, I get "Peer's Certificate is not recognised". But I can't get or send any emails. Does anyone have any suggestions, please? Thanks!

Asked by BarryS 3 kwiintsuku ezidlulileyo

E-mail

Whenever I delete an e-mail from my inbox, all the other messages disappear. I have to exit Thunderbird and re-enter to get them back. What is going on and how do I fix i… (funda okungaphezulu)

Whenever I delete an e-mail from my inbox, all the other messages disappear. I have to exit Thunderbird and re-enter to get them back. What is going on and how do I fix it please ?

Asked by m.j.summers 3 kwiintsuku ezidlulileyo

saved search for messages not older that 5 days is not working

I created a saved search on Thunderbird (POP, mac M1) to get all messages not older that 5 days. The result is aberrant: only a few messages are found and not the right o… (funda okungaphezulu)

I created a saved search on Thunderbird (POP, mac M1) to get all messages not older that 5 days. The result is aberrant: only a few messages are found and not the right ones.

I tried deleting and recreating the smart folder, with no success. I also tried to compact folders. No improvement.

Asked by GéraldT 4 kwiintsuku ezidlulileyo

Last reply by GéraldT 3 kwiintsuku ezidlulileyo

Deleting emails on Thunderbird Mobile deletes on device only, but not on server

Thunderbird Mobile was installed 1 hour ago. Deleting emails on Thunderbird Mobile deletes on device only, but not on server. Accounts have been imported from desktop ver… (funda okungaphezulu)

Thunderbird Mobile was installed 1 hour ago. Deleting emails on Thunderbird Mobile deletes on device only, but not on server. Accounts have been imported from desktop version. Server types are IMAP Mail Server.

Asked by wheims 3 kwiintsuku ezidlulileyo

Remote content option is not available in yellow bar.

I am running 128.4.4 on Mac 15.1.1. When a message is received and viewed under Original HTML when viewing the email, I have the standard yellow images removed bar at the… (funda okungaphezulu)

I am running 128.4.4 on Mac 15.1.1. When a message is received and viewed under Original HTML when viewing the email, I have the standard yellow images removed bar at the top of the email. Still, the option button on the right is no longer available to select download.

I have tried the following with no luck: a. Restarted in safe mode with no add-ons b. Made sure that the Allow remote content is unchecked. c. Made sure that permissions.default.image is set to 1 d. Reinstalled Thunderbird e. Made sure that exceptions for the add-ons are empty. f. Clearing out disk cache and history.


Thanks in advance for any help.

Asked by mcgovern.michael 4 kwiintsuku ezidlulileyo

Thunderbird not showing "important" emails in the inbox despite being searchable under unread

I keep getting emails that are unread or labeled "important" not visible in my inbox, while still showing in the list of folders that there's unread messages in the inbox… (funda okungaphezulu)

I keep getting emails that are unread or labeled "important" not visible in my inbox, while still showing in the list of folders that there's unread messages in the inbox. it's a gmail account. There's no filters, I've tried repairing the folder. I just noticed this happening in multiple gmail accounts. This is literally a critical failure for thunderbird and I'll need to find a replacement if I can't fix this.

Asked by Jason Luckhardt 4 kwiintsuku ezidlulileyo

Emails get to recipient blacked out

Emails I SEND to recipients (some? all?) arrive completely blacked out. If the recipient HIGHLIGHTS where the text should be with the cursor, the text magically appears.… (funda okungaphezulu)

Emails I SEND to recipients (some? all?) arrive completely blacked out. If the recipient HIGHLIGHTS where the text should be with the cursor, the text magically appears. Using Windows dark mode. Is there something I can do to fix this?

Asked by PathMan 4 kwiintsuku ezidlulileyo

Message Does Not Appear when Opening Message in New Window on Fresh Install Ubuntu 22.04LTS

Running Thunderbird 115.16.0esr (64-bit) on Ubuntu 22.04.5 LTS fresh install. Steps to reproduce: If I right click on any email in the inbox and select "Open Message in … (funda okungaphezulu)

Running Thunderbird 115.16.0esr (64-bit) on Ubuntu 22.04.5 LTS fresh install.

Steps to reproduce: If I right click on any email in the inbox and select "Open Message in New Window", the message does not appear.

Actual Behaviour: However, another dot appeared beside the Thunderbird icon in the Gnome Dock. Clicking on the Thunderbird icon brings up a couple of thumbnails, one of the main application and one containing the message that was opened. Clicking on the thumbnail does nothing.

Expected Behaviour: The message window should come into view and clicking on the thumbnail in the dock should also bring this window up.

I believe this is a bug but if it is some configuration issue or workaround exists, I would appreciate the help.

Additional info: $ uname -a Linux ubox 6.8.0-49-generic #49~22.04.1-Ubuntu SMP PREEMPT_DYNAMIC Wed Nov 6 17:42:15 UTC 2 x86_64 x86_64 x86_64 GNU/Linux

Gnome version: 42.9

Graphics: NVIDIA Corporation GM107 [GeForce GTX 750 Ti]

Windowing System: X11

Asked by Allan Macdonald 4 kwiintsuku ezidlulileyo

Outlook certificate rejected

Hello. After having fixed the connection to Outlook a month or so ago, things have gone wrong again with Outlook connection. I now cannot send or receive any emails on Th… (funda okungaphezulu)

Hello. After having fixed the connection to Outlook a month or so ago, things have gone wrong again with Outlook connection. I now cannot send or receive any emails on Thunderbird. When I try, I get the message saying that Outlook's certificate has been rejected (I think). I tried clicking on "Get Certificate", but nothing happens. Does anyone have any suggestions, please? Thanks!

Asked by BarryS 4 kwiintsuku ezidlulileyo

Last reply by BarryS 4 kwiintsuku ezidlulileyo

How can I stop Thunderbird from creating new labels or folders in Gmail?

Hello. Thunderbird is creating new labels or folders based only on the ones included in the Message Filters. The other labels remain unchanged. It creates a new label or … (funda okungaphezulu)

Hello. Thunderbird is creating new labels or folders based only on the ones included in the Message Filters. The other labels remain unchanged. It creates a new label or folder every day or every couple of days. I cannot figure out why this is happening or how to stop it.

Asked by vladanego 4 kwiintsuku ezidlulileyo

Exporting email with attchements

I am exporting email with attachments utilizing the import Export tool and I continue to get Unable to save the attachment. Please check your file name and try again lat… (funda okungaphezulu)

I am exporting email with attachments utilizing the import Export tool and I continue to get Unable to save the attachment. Please check your file name and try again later alert. When I look at the attachments they are empty folders. I have named each folder as simple as possible and it still does the same alert. Is there a work around for this. This did not happened before, however, now its happening.

Asked by jmorales3 4 kwiintsuku ezidlulileyo

filters not able moving mails to a specific folder; taskmanager shows a thread indicating that particular folder, thread is consuming (little) CPU

Hi, I'm using TB 128.4.3esr (64-Bit) with win 10. Some filters are not able to move mails to a specific folder; Taskmanager shows a thunderbird thread, indicating that pa… (funda okungaphezulu)

Hi, I'm using TB 128.4.3esr (64-Bit) with win 10. Some filters are not able to move mails to a specific folder; Taskmanager shows a thunderbird thread, indicating that particular folder, thread is consuming little CPU. Any idea how to fix this? Georg

Asked by gfikrefo 4 kwiintsuku ezidlulileyo

some filters not able moving mails to a specific folder; thunderbird thread hangs waiting for io, consuming (little) CPU.

Hi, sometimes filters can't move mails to the given folder. Taskmanager shows a thunderbird thread, naming that particular folder. Details show a "waiting for IO" mesage.… (funda okungaphezulu)

Hi, sometimes filters can't move mails to the given folder. Taskmanager shows a thunderbird thread, naming that particular folder. Details show a "waiting for IO" mesage. Taskmanager shows that threat consumes (little) CPU. Any idea whats going wrong? Georg

Asked by gfikrefo 4 kwiintsuku ezidlulileyo

Thunderbird for Android outgoing emails not working

Installed from Google Play Store Used QR code from Thunderbird on Linux to set up account Incoming email works but emails sent are not received. SMTP settings seem to … (funda okungaphezulu)

Installed from Google Play Store

Used QR code from Thunderbird on Linux to set up account

Incoming email works but emails sent are not received.

SMTP settings seem to be correct compared to working desktop client.

Asked by tudza 4 kwiintsuku ezidlulileyo

Thunderbird keeps autofilling old Email addresses

I am using TB 128.4.3esr on Ubuntu 24.04 and mostly love it: thanks. However, I'm hitting a really irritating if erratic issue: TB often autofills an old address match… (funda okungaphezulu)

I am using TB 128.4.3esr on Ubuntu 24.04 and mostly love it: thanks. However, I'm hitting a really irritating if erratic issue: TB often autofills an old address matching the first few letters I type for my addressee. It happens just rarely enough for me not to remember to check the autofill every time I start to address a new Email so I only get to know about it when the Email bounces, but it happens just often enough to be a real pain. I am 100% certain that it's not down to anything I am doing (the addressbook name and both the correct and incorrect addresses share the first say five letters and the autofill kicks in after about two I think). It happens for To: and Cc: fields, I don't know about Bcc: probably because I use bcc very rarely.

I have only noticed it happening with two different addressees (oddly my wife's and my daughter's) and I am pretty sure that of the fair number of old addresses for both of them it's only ever one of those that TB chooses. One byproduct (I assume as I think I had deleted these before) is that the dead address is added to the address book of sent addresses and that may be perpetuating the issue.

Please could we be able to select that TB only prompts with a preferred address for each addressbook entry or have a way to mark old addresses as dead. (I need to keep them to make it easier to find addresses that came from people at their old addresses.) I hope I haven't missed some option or setting that already does this.

TIA and thanks again for TB,

Chris

Asked by Chris Evans 4 kwiintsuku ezidlulileyo