Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

A folder has disappeared from Local Folders (Thunderbird)

  • 1 èsì
  • 2 ní àwọn ìṣòro yìí
  • 12 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ reedie19

more options

I added two emails to a sub-folder in Local Folders and the sub-folder has now vanished. A search for the emails can't find them. Info that may be relevant:

  • I accepted an automated suggestion to compact my folders after filing the emails and before discovering the foder was lost.
  • The Local Folders Disc Space is set to 'Don't delete any messages'
I added two emails to a sub-folder in Local Folders and the sub-folder has now vanished. A search for the emails can't find them. Info that may be relevant: * I accepted an automated suggestion to compact my folders after filing the emails and before discovering the foder was lost. * The Local Folders Disc Space is set to 'Don't delete any messages'

All Replies (1)

more options

I may have solved this. I suspect under some conditions there's a fault with the 'Compact Folders' process. The alert 'Do you wish to compact all local and offline folders to save disc space? This will save about xy.z MB' appears every time I move an email from the inbox to a local folder. On the occasions I lost my folder I'd accepted this. Since the latest loss I've stopped accepting the 'compact' invitation and not experienced further losses.