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firefox not loading search screen correctly

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  • Èsì tí ó kẹ́hìn lọ́wọ́ paulmck1

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when typing a g google search the display page will load only one or two results randomly on the page. It looks like there are gaps. When I run my mouse all over the results page it then brings up some of the missing (hidden?) search results. Odd thing is If I open a new tab, type exactly the same search criteria the search results page will load correctly. If I do this for a further 2 or 3 tabs one will not load correctly (exactly the same as the first one i described above) but others will. Has only happened since latest update installed. Have deleted and reinstalled several times. No difference.

when typing a g google search the display page will load only one or two results randomly on the page. It looks like there are gaps. When I run my mouse all over the results page it then brings up some of the missing (hidden?) search results. Odd thing is If I open a new tab, type exactly the same search criteria the search results page will load correctly. If I do this for a further 2 or 3 tabs one will not load correctly (exactly the same as the first one i described above) but others will. Has only happened since latest update installed. Have deleted and reinstalled several times. No difference.

Ọ̀nà àbáyọ tí a yàn

Hi, it seems there is an issue that only affects users who have turned off cleartype font rendering within their windows settings. So a workaround for the moment would either be to turn cleartype back on or disabling hardware acceleration in Firefox: Firefox's performance settings https://support.mozilla.org/en-US/kb/performance-settings

If this fixes the issue please report back .

If not please try 7min fix : uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files , C:\Program Files(x86) & C:\ProgramData Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do :

Reinstall with Current Release Firefox 59.0.1 with a Full Version Installer

Fyi I do not know if concerns you but please read : https://www.howtogeek.com/345946/microsoft-blocks-all-windows-7-security-updates-unless-you-have-antivirus/

Please let us know if this solved your issue or if need further assistance.

Ka ìdáhùn ni ìṣètò kíkà 👍 3

All Replies (2)

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Ọ̀nà àbáyọ Tí a Yàn

Hi, it seems there is an issue that only affects users who have turned off cleartype font rendering within their windows settings. So a workaround for the moment would either be to turn cleartype back on or disabling hardware acceleration in Firefox: Firefox's performance settings https://support.mozilla.org/en-US/kb/performance-settings

If this fixes the issue please report back .

If not please try 7min fix : uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files , C:\Program Files(x86) & C:\ProgramData Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do :

Reinstall with Current Release Firefox 59.0.1 with a Full Version Installer

Fyi I do not know if concerns you but please read : https://www.howtogeek.com/345946/microsoft-blocks-all-windows-7-security-updates-unless-you-have-antivirus/

Please let us know if this solved your issue or if need further assistance.

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went to the total uninstall and re-install as per your instructions and it is working a treat. Thank you so much you rock!!