Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

I can print from everything, EXCEPT the web. Not a problem with Explorer. Help

  • 12 àwọn èsì
  • 168 ní àwọn ìṣòro yìí
  • 1 view
  • Èsì tí ó kẹ́hìn lọ́wọ́ cor-el

more options

I can not print from the web with Firefox. I can print emails, pdfs, word documents, Excel -BUT the web page comes out blank. When I use Explorer - I have no such problem. I have uninstalled, restarted and re-installed. I have also reinstalled my printer. Help.

I can not print from the web with Firefox. I can print emails, pdfs, word documents, Excel -BUT the web page comes out blank. When I use Explorer - I have no such problem. I have uninstalled, restarted and re-installed. I have also reinstalled my printer. Help.

Ọ̀nà àbáyọ tí a yàn

You're welcome. Please mark this thread as SOLVED.

Ka ìdáhùn ni ìṣètò kíkà 👍 0

All Replies (12)

more options
more options

Thank you so much for your recommendation. The first try I simply did the one reset. Then, I realized I should go in and to the whole set for my specific printer. AND it works! I had been using Screen Grab to compensate all this time. Glad to have the ability to print directly from the web back. Hurray!

more options

Ọ̀nà àbáyọ Tí a Yàn

You're welcome. Please mark this thread as SOLVED.

more options

I followed the above resolution and still have just blank pages... Is there a FIrefox Fix yet?

more options

I have reset ALL my printer settings in the about:config window, but they don't stay. How do I get them to stay to what I set. Is there a confirm or update button somewhere?

more options

How can I find preferences to rest printer. I type about:config and I a web page with different links. I can't find print.print_printer. This all strted when Firefox started updating from 3.6.9. Now at 3.6.15 and still prints blank pages.

more options

about:config shouldn't give you a webpage. It is an internal page with hundreds of preferences.

Did you follow the instructions here?
http://kb.mozillazine.org/Problems_printing_web_pages#Reset_printer

more options

I had same problem. Open Mozilla, Firefox from start, programs. Select open in safe-mode. Check box to reset user defaults, then go back and open Firefox normally.

more options

^ Using that pref in the Firefox SafeMode is going to do a lot more than reset printer preferences. The user is going to loose bookmarks, passwords, site preferences, and more.

more options

I reset my user defaults and did not loose bookmarks or passwords. And my printer is back working.

more options

about:config did not show up. Only a webpage with Links all different and no pulldown menu.