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I am currently using Firefox 4.0 as it says with the "About Firefox". But when I'm trying to install certain add-ons for FF4, it still says that I'm using Firefox 3.6.8 :|

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neykogelodc
neykogelodc
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To be more particular, I'm trying to install the "Shine Bright Skin" theme which is for Firefox 4, but it says that it is not compatible with my current version, it says I'm using FF3.6.8 but I'm really using FF4. Shine Bright Skin

To be more particular, I'm trying to install the "Shine Bright Skin" theme which is for Firefox 4, but it says that it is not compatible with my current version, it says I'm using FF3.6.8 but I'm really using FF4. [http://i53.tinypic.com/29dxpqu.jpg Shine Bright Skin]

All Replies (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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According to the "More system details..." you have a preference set called general.useragent.override which sounds like the most likely culprit. Use the about:config preference editor to clear that preference.

(1) Type or paste about:config into the location bar and press Enter. Click the button promising to be careful if it appears.

(2) Type agent into the filter box and wait for the list to be filtered.

(3) Right-click general.useragent.override and choose Reset to return that preference to its default value.

Any luck?

By the way, this override might have been set by an add-on to improve compatibility with something else... good luck tracking it down.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You also need to update your graphics display driver from 4-12-2007:

Adapter Drivers
nv4_disp
Driver Version
6.14.11.6501
Driver Date
4-12-2007
Direct2D Enabled
Blocked on your graphics driver. Try updating your graphics driver to version 257.21 or newer.
DirectWrite Enabled
false (0.0.0.0, font cache n/a)
WebGL Renderer
(WebGL unavailable)
GPU Accelerated Windows