Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

How can I retrograde my upgrade to FF earlier version, 3.6?

  • 6 àwọn èsì
  • 119 ní àwọn ìṣòro yìí
  • 1 view
  • Èsì tí ó kẹ́hìn lọ́wọ́ caldwell.alan@yahoo.com

more options

I upgraded to FF 4.0.1 yesterday, and lost my Norton Toolbar as a result of the upgrade. As I no longer have Norton Identity Protection and Safe Web, I have lost all my passwords. If there is any way to go back to earlier version of FF so I can restore them, I would appreciate any help provided. Thank you.

I upgraded to FF 4.0.1 yesterday, and lost my Norton Toolbar as a result of the upgrade. As I no longer have Norton Identity Protection and Safe Web, I have lost all my passwords. If there is any way to go back to earlier version of FF so I can restore them, I would appreciate any help provided. Thank you.

Ọ̀nà àbáyọ tí a yàn

Credit Tony E

To downgrade to Firefox 3.6 first uninstall Firefox 4, but do not select the option to "Remove my Firefox personal data". If you select that option it will delete your bookmarks, passwords and other user data.

You can then install the latest version of Firefox 3.6 available from http://www.mozilla.com/en-US/firefox/all-older.html - it will automatically use your current bookmarks, passwords etc.

To avoid possible problems with downgrading, I recommend going to your profile folder and deleting the following files if they exist - extensions.cache, extensions.rdf, extensions.ini, extensions.sqlite and localstore.rdf. Deleting these files will force Firefox to rebuild the list of installed extensions, checking their compatibility, and reset toolbar customizations.

For details of how to find your profile folder see https://support.mozilla.com/kb/Profiles

Ka ìdáhùn ni ìṣètò kíkà 👍 14

All Replies (6)

more options

Ọ̀nà àbáyọ Tí a Yàn

Credit Tony E

To downgrade to Firefox 3.6 first uninstall Firefox 4, but do not select the option to "Remove my Firefox personal data". If you select that option it will delete your bookmarks, passwords and other user data.

You can then install the latest version of Firefox 3.6 available from http://www.mozilla.com/en-US/firefox/all-older.html - it will automatically use your current bookmarks, passwords etc.

To avoid possible problems with downgrading, I recommend going to your profile folder and deleting the following files if they exist - extensions.cache, extensions.rdf, extensions.ini, extensions.sqlite and localstore.rdf. Deleting these files will force Firefox to rebuild the list of installed extensions, checking their compatibility, and reset toolbar customizations.

For details of how to find your profile folder see https://support.mozilla.com/kb/Profiles

more options

went back to FF 3.6 last night just couldn't take the FF4.0.1 anymore..

more options

I liked the speed of the new Firefox 4, but you left off the use of Norton toolbar, cards & log-ins. I went back to 3.6.

more options

Firefox did not leave of Norton toolbar etc Norton have not upgraded their products to FF4.01 YET AGAIN they are slow to upgrade.

more options

Question: when I uninstall 4.0 (never could get 4.0.1 to take), I trust that I am not logged onto the internet via Firefox. So, to access Mozilla to load 3.6, how do I access the internet to get to the website? I'm computer friendly - but far from an expert here!

Thanks....

more options

run your norton live update. this will solve the problem