Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

I need to sync a new desktop to my laptop and android device. I have tried everything in your help section and cannot make it happen

  • 2 àwọn èsì
  • 11 ní àwọn ìṣòro yìí
  • 7 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ dquery

dquery
dquery
more options

I just got a new Comp and my old one tanked. I am trying to recover my firefox setting and book marks and such. I have tried doing the sync.... but it doesnt seem to want to. I am trying to sync it with my spare laptop. What I really want to do is sync it with my old laptop whose hard drive I actually had installed as a backup drive in the new system. Its complicated. I actually have the old comp synced to my android phone... but can not get it to sync with the new comp either. Its making me nuts, I have so many book marks and to add them all by hand is going to suck!!! I got through firefox's walkthrough, and it says to go to the Firefox button and select Options, then select the Sync Panel... that is the first problem! there is not "Sync Panel" on either the new or the old comp. It does not exist. I can select "set up Sync" but that is not under options, it is separate... and get the choice Create new account, or I have an account... then I can either enter my account info and a recovery key (which i dont have and cannot find) or I can get a 12 digit code to enter to sync the other device. problem is, both computers generate a code, when one is supposed to have a blank space so I can enter the sync code. Some times I get the blank space on the comp that I am trying to sync the old one too... and I enter it and nothing happens. HELP.

I just got a new Comp and my old one tanked. I am trying to recover my firefox setting and book marks and such. I have tried doing the sync.... but it doesnt seem to want to. I am trying to sync it with my spare laptop. What I really want to do is sync it with my old laptop whose hard drive I actually had installed as a backup drive in the new system. Its complicated. I actually have the old comp synced to my android phone... but can not get it to sync with the new comp either. Its making me nuts, I have so many book marks and to add them all by hand is going to suck!!! I got through firefox's walkthrough, and it says to go to the Firefox button and select Options, then select the Sync Panel... that is the first problem! there is not "Sync Panel" on either the new or the old comp. It does not exist. I can select "set up Sync" but that is not under options, it is separate... and get the choice Create new account, or I have an account... then I can either enter my account info and a recovery key (which i dont have and cannot find) or I can get a 12 digit code to enter to sync the other device. problem is, both computers generate a code, when one is supposed to have a blank space so I can enter the sync code. Some times I get the blank space on the comp that I am trying to sync the old one too... and I enter it and nothing happens. HELP.

All Replies (2)

philipp
philipp
  • Moderator
more options

hello dquery, on your android phone go into the system's settings app & into accounts & synchronisation (might be worded slightly different on different android devices), go to firefox sync & tap on pair a device.

on your desktop go to firefox > options > sync > set up firefox sync > i have an account which will show you a 3x4 character code that you'll have to enter into your android device in order to complete the process.

dquery
dquery Ìbéèrè olóhun
more options

Thankyou. I actually figured it out partially myself. I simply opened a new Firefox sync account so that I could sync my backup laptop to my new desk top. The issue here is that I am dealing with 4 devices. 1.Original Laptop (which is no longer functional, though I have the harddrive installed as a backup drive in my new tower... it was cleaned of all bugs prior to install) 2. My backup Laptop. I have been using this device for the last 3 weeks. Was unable to sync it with my old one before it went down, so I have since added many bookmarks as such to the onboard firefox browser. 3. My android phone (Samsung Note 3... top of the line current device) to which I actually have the bookmarks from my original laptop synced. That sync was on my now old sync account 4. My New Desktop Just out of the box tonight. I have now synced my backup laptop to this device.

The reason I started a new Sync account with a different email address is because I could not get anything to work as the Firefox instructions said to. So once I setup a new one everything worked perfectly as far as syncing from the backup laptop to the desktop. I finally was actually shown the previously mythical "Sync Pannel" which would not show before.

My question is this now: I see that one of the options when sycing allows you to blend the saved data with both devices (assuming that both have bookmarks and browsing history etc.) I need to be able to add in the sync data that is stored on my android to the other devices, most importantly the desktop. Now that this data is in two separate sync accounts... is that possible? I had issues with both the desktop and the backup laptop being able to log into my old sync account even after I was successful in resetting the password. I tried to use the recovery key once I reset the PW and i copied it exactly and even regenerated a new one. The sync system would not accept the copy and pasted exact copy of the recovery key, it kept saying invalid key?

I would really like to get my sync data from my android to sync and blend with the new sync account as I have many many bookmarks on the android that were on my old laptop.

I hope that this makes sense... It is very tough to explain!

Will appreciate all help.