Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Firefox tile appearance on 8.1

  • 1 èsì
  • 2 ní àwọn ìṣòro yìí
  • 13 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ guigs

more options

When I look at my field of apps logos I can see the firefox tile, blue background with round fox. After update from 8 to 8.1 I see the same tile, but when I pin it to start all I get is the blue background. No fox. How do I get the complete tile? I lost my fox. Thank you.

When I look at my field of apps logos I can see the firefox tile, blue background with round fox. After update from 8 to 8.1 I see the same tile, but when I pin it to start all I get is the blue background. No fox. How do I get the complete tile? I lost my fox. Thank you.

All Replies (1)

more options

Check if the apps have got un-pinned from the Start Screen. Follow these steps to do so:

  1. Open Start Screen and right-click on empty space.
  2. Click on All Apps in the bottom left corner of the screen.
  3. Now check if the missing apps are present in the new window.
  4. If they are present, right-click on each app and select the option Pin-to-Start.

Ref: http://answers.microsoft.com/en-us/wi.../3ddff615-9504-40fb-a5a1-64e1500be423


If it was missing, please consider a clean reinstall: Certain Firefox problems can be solved by performing a Clean reinstall.  This means you remove Firefox program files and then reinstall Firefox. Please follow these steps:

Note: You might want to print these steps or view them in another browser.

  1. Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
  2. After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
  3. Delete the Firefox installation folder, which is located in one of these locations, by default:
    • Windows:
      • C:\Program Files\Mozilla Firefox
      • C:\Program Files (x86)\Mozilla Firefox
    • Mac: Delete Firefox from the Applications folder.
    • Linux: If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see Install Firefox on Linux. If you downloaded and installed the binary package from the Firefox download page, simply remove the folder firefox in your home directory.
  4. Now, go ahead and reinstall Firefox:
    1. Double-click the downloaded installation file and go through the steps of the installation wizard.
    2. Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.

More information about reinstalling Firefox can be found here.

WARNING: Do not run Firefox's uninstaller or use a third party remover as part of this process, because that could permanently delete your Firefox data, including but not limited to, extensions, cache, cookies, bookmarks, personal settings and saved passwords. These cannot be recovered unless they have been backed up to an external device!

Please report back to see if this helped you!

Thank you.

Ti ṣàtúnṣe nípa guigs