Ẹyẹ àrá Community Forum

Sehr geehrte Damen und Herren, als langjähriger Nutzer Ihres Email-Programms erbitte ich Ihre Unterstützung bei der Lösung fol-genden Problems: Seit Jahren verwende ich Norton 360 PREMIUM als Sicherheits-Software; Domain und Emailadresse sind von strato. Das funktionierte immer ohne Probleme, auch nachdem ich vor einigen Monaten entsprechend Ihrer Empfehlung die Authentifizierung der SSL-Einstellungen vornahm. Doch bei der jetzt von Norton empfohlenen Installation von Norton Safe Email erschien nach Eingabe meiner Emailadresse <rb@roland-buchwald.de> der Sperrhinweis „Dieser E-Mail-Anbieter wird nicht unterstützt“, so dass der abschließende Download der neuen Programm-Komponente nicht möglich war. Ich wandte mich deshalb an Symantec Norton und erhielt die Antwort: „Es tut mir wirklich leid, Ihnen mitteilen zu müssen, dass Ihre E-Mail-Adresse unser Norton Safe Email nicht unterstützt, da Ihr E-Mail-Anbieter nicht mit unserem Norton Safe Email-Programm kompatibel ist.“ Kann ich das Problem in den Konteneinstellungen beheben oder was empfehlen Sie mir? Ich bitte Sie, mir per Email, online oder telefonisch unter 0309712945 bei der Lösung des Prob-lems zu helfen. Zunächst vielen Dank und freundliche Grüße! Roland Buchwald

I've tried Troubleshooting Mode but it only recommends "Clear Startup Cache" and when I click it to reboot the program Thunderbird stills fails to load the Inbox file and Troubleshooting Mode again recommends the same "Clear Startup Cache" as a remedy. Not sure what to do to get Inbox file loaded in program. BTW the program does download new emails to the Inbox file but program is unable to load the file. During Thunderbird program restart the message at the bottom left of Thunderbird window is "Summarizing files for Inbox" which after 20 minutes program crashes ans asks for a reboot. Any corrective action recommendations is appreciated.

Thanks, Mike

Dear Team,

I hope this message finds you well.

I am experiencing a significant slowdown in email synchronization in Thunderbird. Emails take a noticeably long time to appear after clicking, and the overall syncing process is extremely slow across all folders.

The problem began on Friday, December 6th, following my use of the "Repair" button on the Inbox (8.9GB) and Sent (10.7GB) folders. After initiating the repair for the Sent folder, synchronization across all folders (Inbox, Sent, Spam, etc.) slowed down considerably.

Already done: Checked "All Mail" on Google IMAP: The folder does not appear in IMAP. Troubleshoot Mode: Attempted, but it did not resolve the issue. Reinstalled Thunderbird: Uninstalled and reinstalled Thunderbird on my Mac, but the problem persists.

The issue seems isolated to Thunderbird and does not impact my Mac’s overall performance, memory usage, or speed. The synchronization delay affects only Thunderbird, while other applications function normally. I would greatly appreciate your guidance on how to resolve this issue and restore normal synchronization performance.

Thank you in advance for your support!

Am a long time user of Thunderbird and I received error msg: "Unable to write to the mail box, make sure the file system allows you write priviliges, and you have enough disk space to copy the mail box." I can't figure out how to do this. I finally deleted my account and reinstalled Thunderbird and continue to receive this error message. I can't receive and new message on my computer and using gmail on my phone. my email is rstoma@astound.net. Thanking anyone in advance

When I opened Thunderbird to get and read my new email I received this error message after I could see that Thunderbird had found new messages.

"Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the mailbox."

I checked the hard drive space on all of my hard drives and I have GBytes of space and in PREFERENCES for the hard drive, WRITE is allowed. In fact all items listed in Preferences is set to allow.

I've rebooted the computer and even had Windows check my hard drive for errors and it found no problems. What do I now need to do? Thank you. Fred Berney

I have two email accts. In Account Settings, left pane, my 'business' acct shows first (alphabetical) and has a yellow star next to the name. My 'home' acct appears second and does not have a star. What does the star signify and if it influences any behavior, how would I change it to the other acct?

In the SMTP settings window, my 'home' acct appears first and is labeled as (default). How is this designation supposed to change any behavior, and how would I change it if I wanted to?

TB started giving the message, "Your computer must be restarted to complete a previous upgrade of Thunderbird. Do you want to reboot now? (Yes)(No)" I rebooted. Now everytime I try to launch TB I get the same message. Reboots don't solve it. TB won't launch. I suspect a TB 15 upgrade bug. How do I get TB to launch? If I do an uninstall, will I lose my address book(s) & subfolders?

Got a new my-own-build desktop and have been doing a lot of set up. Found out Outlook limited me to 10 email accounts (odd since I had more than 10 on the old machine) and so A.I. said "use Thunderbird", which I did use regularly in the 2000-early 2010s. I am setting up (adding accounts) to Thunderbird but one of the gmail accounts gave me problems--Google was causing the problem, not Thunderbird--in setup/authentication and now this account wont add to the desktop for some reason. So I went to my mobile and added the account and am now trying to export that account (through PhoneLink) to the desktop, but the desktop "Import" feature does not have a setting import the file from the phone into the desktop. File has a name 'thunderbird_settings_export_2024-12-21.k9s' and not a 'zip' file or any other thing the Import feature looks at.

Thunderbird on my wife's windows 10 pc opens but hangs trying to communicate with ATT/Yahoo server. When none of the obvious troubleshooting steps helped, I thought the Profile might be corrupted. I recovered only the 2 day-old Profile folder from my Retrospect backup set, renamed the current Profile folder, and pasted the older Profile in its place. Thunderbird then started, logged into the server, and downloaded emails. However, nothing about Firefox looked familiar - no the local options/folders, etc. were there. How do I get the original Thunderbird look and feel back for her (very important)?

Bonjour, impossible d'ouvrir Thunderbird sur mon pc fixe. Il me réclame un nouveau mdp (mon adresse email sur imap.sfr.fr). Je lui donne le même mdp que sur mon pc portable (sur lequel ça fonctionne très bien). Ca ne fonctionne pas. J'ai désinstallé puis réinstallé Thunderbird sur mon pc fixe. J'entre le mot de passe, toujours le même que celui du pc portable. Ca ne fonctionne toujours pas. Merci pour votre aide

I have two email accounts name@btinternet.com and I cannot send emails from either. I get the following message pop up:

Sending of the message failed. An error occurred while sending mail. The mail server responded: authentication required - Your email could not be sent. To fix this you must make a simple change to your email client (known as SMTP authentication). For advice visit http://www.bt.com/smtp. Please verify that your email address is correct in your account settings and try again.

I have checked the SMTP settings with the details on the BT website (username for the main account, server name, port number, security and authentication) but nothing changes.

Hi all,

I am using Thunderbird as my client.

I have a Gmail address that I forward incoming emails to another address (not Gmail). Gmail is set up to delete after forward as I rarely monitor the Gmail address.

However, because Gmail has deleted that email after forward it appears in the Gmail bin. I do not want to regularly have to check the Gmail bin to delete. It may be a setting in my client, which is Thunderbird.

Is there a Thunderbird setting that will resolve this?

Regards,

Steve

Thunderbird suddenly can't connect with my email servers. A box from Xfinity pops up: • Xfinity: Sign in with your Xfinity ID (for ***@comcast.net) • but when I do: Access Denied You don't have permission to access http://login.xfinity.com/login on this server. Reference #18bffcc317.1734841179.1c89c1f5 https://errors.edgesuite.net/18bffcc317.1734841179.1c89c1f5

Also Thunderbird error messages: • Authentication failure while connecting to your server imap.comcast.net And Thunderbird error message: • ~Connection to yahoo timed out And my Inbox messages don't show

Please help. I see no cause for this, didn't download anything today. Thanks, Lynn

Hi, tbird 128.5.2esr w11p. Is there a way to archive gmail? There is no gmail acct in archives. And, if an archive for gmail can be created, can it be local only? I want to clear the inbox of old stuff but save it (locally). Also,I don't know if this is the right forum for this ques. pls move if nec. Thank you.

Previously all of the email accounts created in thunderbird worked flawlessly, one day when checking email automatically a seperate window opened displaying the error "Access Denied", I searched the net for a solution and could not find one, it is very possible that one of the most recent linux updates may have changed something as I recall a larger than normal update just before this occurred a few days ago.

Thank you.

Access Denied You don't have permission to access "http://login.xfinity.com/login" on this server.

Reference #18.952b1eb8.1726386894.6b0a37f

https://errors.edgesuite.net/18.952b1eb8.1726386894.6b0a37f

I've recently added my iCloud account to Thunderbird, and can use this along with my other accounts, yahoo, gmail and so forth.

icloud.com, however, has a useful feature, which is that if you try to send an oversized attachment - anything up to 5Gb - it will automatically send it via Apple's Mail Drop facility: that is, it will store the attachment for 30 days and incliude with your email a link from which to download it.

This also works with Apple's Mail app, but it doesn't work with Thunderbird; with Thunderbird I just get the familiar 'attachment too large' warning, and the email is not sent.

My question is twofold: first of all, should it work? i.e. is there something I haven't done properly in setting the icloud account up; secondly, if it's technically not possible for it work, why is that? I don't understand the mechanisms of internet connection to know why this might be.

Thanks in advance to any experts on this topic!

I'm brand new to Thunderbird and am in the process of making sure I can send and receive email. My only experience using an email client was with Outlook. Question 1: When I click on "+ New Mail" the "Write: (no subject) - Thunderbird" email form pops up as it should. However, the content area of the form is filled with question marks, symbols and letters. I've never seen anything like that and would like to know what it is and what change to make so it doesn't appear each time I want to send an email. Question 2: I set up an email signature in Account Settings. I chose the "Attach the signature from a file" and it seems to have completed successfully. However, I don't understand how to actually have the signature appear in my email. I don't see any option in the email to have the signature appear. How do I do that? Thanks.