Troubleshooting AddOn needs to be active in Safe Mode
When there is a problem that kills FF unless in Safe Mode, it would be really useful for the troubleshooting data to be sent out.
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hello, you can also get to the troubleshooting data manually while in safemode by entering about:support into the address bar.
How do I copy the data and enter it into my post?
there's a button "copy raw data" on top of the about:support page - you can paste that into the troubleshooting section when you cretae a new question on support.mozilla.org or simply paste it into a reply of one of your existing questions...
There is a section for Crash Reports. It says non submitted for 3 days...
why not? I have been Force Quitting FF all afternoon, because it is becoming Not Responding during startup. That should generate a crash report.
In Firefox Safe mode these changes are effective:
- all extensions are disabled (about:addons)
- default theme is used (no persona)
- userChrome.css and userContent.css are ignored (chrome folder)
- default toolbar layout is used (localstore-safe.rdf file)
- JavaScript JIT compilers are disabled (about:config page: javascript.options.*jit)
- hardware acceleration is disabled (Options/Preferences > Advanced > General)
- plugins are not affected
- preferences are not affected