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I can't contact gear@mozilla.org, because your mail server refuses my e-mails. Please help me contact them

  • 2 个回答
  • 1 人有此问题
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  • 最后回复者为 Kevin

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I'm sorry, I know I'm in the wrong place to ask for help on this, but I searched everywhere on your websites and I didn't find a different e-mail for contacting Mozilla Gear. I haven't received my Firefox T-shirt for more than 3 months now. Order #1721 I literally tried with all of my e-mail addresses (including my work e-mail) to contact gear@mozilla.org, but the mail server just refuses my message and sends back the following error. Please fix this and redirect me to the correct person who handles Mozilla Gear stuff.

Error:

This message was created automatically by the mail system.

A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed:

>>> mozilla@d-2pwtlz6gcaor86n9c914pfloji4svhih9q0yv82jtv5djn5f6x.o-byc1e >>> am.na17.apex.salesforce.com (Undelivered): 550 >>> <mozilla@d-2pwtlz6gcaor86n9c914pfloji4svhih9q0yv82jtv5djn5f6x.o-byc1 >>> eam.na17.apex.salesforce.com> invalid recipient


This is a copy of the original message, including all headers. ------

Return-Path: <redacted> X-SFDC-Original-RCPT: mozilla@d-2pwtlz6gcaor86n9c914pfloji4svhih9q0yv82jtv5djn5f6x.o-byc1eam.na17.apex.salesforce.com X-SFDC-Binding: coremailprocessor X-SFDC-DOMAINKEYS: None X-SFDC-TLS-VERIFIED: no X-SFDC-TLS-CIPHER: AES256-SHA X-SFDC-TLS-STATUS: true X-SFDC-SENDERID-PRA: None X-SFDC-SENDERID: None X-SFDC-SPF: None X-SFDC-Interface: external Received: from [63.245.214.180] ([63.245.214.180:60804] helo=mail.mozilla.org) by mx2-asg.mta.salesforce.com (envelope-from <redacted>) (ecelerity 2.2.2.45 r()) with ESMTPS (cipher=AES256-SHA) id 27/CF-09365-63F0D255; Tue, 14 Apr 2015 12:59:35 +0000 Received: from mail-la0-f46.google.com (mail-la0-f46.google.com [209.85.215.46]) by mailman1.mail.scl3.mozilla.com (Postfix) with ESMTPS id CE1F6C0FF1 for <gear@mozilla.org>; Tue, 14 Apr 2015 12:59:32 +0000 (UTC) Received: by laat2 with SMTP id t2so7234915laa.1

       for <gear@mozilla.org>; Tue, 14 Apr 2015 05:59:31 -0700 (PDT)

X-Gm-Message-State: ALoCoQkbVBmb3GFzDy+RSOoGEwBHCct8Eq1bbguTmDOcIpUMMDyF0SxhYqMpjnRRX3PnwadDWD85hmct/Z12AODT2qfm+pgKLh9lyXJdArmkA4aQNUdZhyFCmkhyOTvu3HWkk+/yQ2JYogKuO34GEqlY/tdgcN+8rg== X-Received: by 10.112.160.41 with SMTP id xh9mr17962917lbb.96.1429016371241;

       Tue, 14 Apr 2015 05:59:31 -0700 (PDT)

X-Received: by 10.112.160.41 with SMTP id xh9mr17962907lbb.96.1429016371132;

       Tue, 14 Apr 2015 05:59:31 -0700 (PDT)

Received: from mail.helmes.ee (mail.helmes.ee. [95.215.132.132])

       by mx.google.com with ESMTPS id p3si868601laf.145.2015.04.14.05.59.31
       for <gear@mozilla.org>
       (version=TLSv1.2 cipher=ECDHE-RSA-AES128-SHA bits=128/128);
       Tue, 14 Apr 2015 05:59:31 -0700 (PDT)

Received-SPF: pass (google.com: domain of redacted designates 95.215.132.132 as permitted sender) client-ip=95.215.132.132; Authentication-Results: mx.google.com;

      spf=pass (google.com: domain of redacted designates 95.215.132.132 as permitted sender) smtp.mail=redacted

Received: from mail.hgrupp.ee (10.1.1.67) by mail.hgrupp.ee (10.1.1.67) with Microsoft SMTP Server (TLS) id 15.0.1076.9; Tue, 14 Apr 2015 15:59:30 +0300 Received: from mail.hgrupp.ee ([::1]) by mail.hgrupp.ee ([::1]) with mapi id 15.00.1076.000; Tue, 14 Apr 2015 15:59:30 +0300 From: Martin Aarne - HELMES <redacted> To: "gear@mozilla.org" <gear@mozilla.org> Subject: Order #1721 Thread-Topic: Order #1721 Thread-Index: AdB2sso5RJsLqLDiTEGDSZ9GUVh3xQ== Date: Tue, 14 Apr 2015 12:59:30 +0000 Message-ID: <a038e8463e0f43d8bc1fed79fdfdac90@mail.hgrupp.ee> Accept-Language: en-GB, et-EE, en-US Content-Language: en-US X-MS-Has-Attach: X-MS-TNEF-Correlator: x-ms-exchange-transport-fromentityheader: Hosted x-originating-ip: [10.5.30.250] Content-Type: multipart/alternative; boundary="_000_a038e8463e0f43d8bc1fed79fdfdac90mailhgruppee_" MIME-Version: 1.0 X-Google-Passthru: mozilla.org X-Gm-Spam: 0 X-Gm-Phishy: 0

--_000_a038e8463e0f43d8bc1fed79fdfdac90mailhgruppee_ Content-Type: text/plain; charset="us-ascii" Content-Transfer-Encoding: quoted-printable

Hi

My order has been shipped for nearly 3 months now, and I still haven't rece= ived the T-shirt. Packages from the USA usually reach me in 2-3 weeks and I= 've had dozens of packages sent to that address over the years. Is there any way to resolve this issue?

Best Regards Martin

--_000_a038e8463e0f43d8bc1fed79fdfdac90mailhgruppee_ Content-Type: text/html; charset="us-ascii" Content-Transfer-Encoding: quoted-printable

<meta http-equiv='3D"Content-Type"' content='3D"text/html;' charset='3Dus-ascii"='> <meta name='3D"Generator"' content='3D"Microsoft' word="" 15="" (filtered=""> <style><!-- /* Font Definitions */ @font-face {font-family:"Cambria Math"; panose-1:2 4 5 3 5 4 6 3 2 4;} @font-face {font-family:Calibri; panose-1:2 15 5 2 2 2 4 3 2 4;} /* Style Definitions */ p.MsoNormal, li.MsoNormal, div.MsoNormal {margin:0cm; margin-bottom:.0001pt; font-size:11.0pt; font-family:"Calibri",sans-serif; mso-fareast-language:EN-US;} a:link, span.MsoHyperlink {mso-style-priority:99; color:#0563C1; text-decoration:underline;} a:visited, span.MsoHyperlinkFollowed {mso-style-priority:99; color:#954F72; text-decoration:underline;} span.EmailStyle17 {mso-style-type:personal-compose; font-family:"Calibri",sans-serif; color:windowtext;} .MsoChpDefault {mso-style-type:export-only; mso-fareast-language:EN-US;} @page WordSection1 {size:612.0pt 792.0pt; margin:70.85pt 70.85pt 70.85pt 70.85pt;} div.WordSection1 {page:WordSection1;} --></style>

Hi<o:p></o:p>

<o:p> </o:p>

My order has been shipped for nearly 3 months now, a= nd I still haven't received the T-shirt. Packages from the USA usually reac= h me in 2-3 weeks and I've had dozens of packages sent to that address over= the years.<o:p></o:p>

Is there any way to resolve this issue?<o:p></o:p></= p>

<o:p> </o:p>

Best Regards<o:p></o:p>

Martin<o:p></o:p>

--_000_a038e8463e0f43d8bc1fed79fdfdac90mailhgruppee_--

I'm sorry, I know I'm in the wrong place to ask for help on this, but I searched everywhere on your websites and I didn't find a different e-mail for contacting Mozilla Gear. I haven't received my Firefox T-shirt for more than 3 months now. Order #1721 I literally tried with all of my e-mail addresses (including my work e-mail) to contact gear@mozilla.org, but the mail server just refuses my message and sends back the following error. Please fix this and redirect me to the correct person who handles Mozilla Gear stuff. Error: This message was created automatically by the mail system. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed: >>> mozilla@d-2pwtlz6gcaor86n9c914pfloji4svhih9q0yv82jtv5djn5f6x.o-byc1e >>> am.na17.apex.salesforce.com (Undelivered): 550 >>> <mozilla@d-2pwtlz6gcaor86n9c914pfloji4svhih9q0yv82jtv5djn5f6x.o-byc1 >>> eam.na17.apex.salesforce.com> invalid recipient ------ This is a copy of the original message, including all headers. ------ Return-Path: <redacted> X-SFDC-Original-RCPT: mozilla@d-2pwtlz6gcaor86n9c914pfloji4svhih9q0yv82jtv5djn5f6x.o-byc1eam.na17.apex.salesforce.com X-SFDC-Binding: coremailprocessor X-SFDC-DOMAINKEYS: None X-SFDC-TLS-VERIFIED: no X-SFDC-TLS-CIPHER: AES256-SHA X-SFDC-TLS-STATUS: true X-SFDC-SENDERID-PRA: None X-SFDC-SENDERID: None X-SFDC-SPF: None X-SFDC-Interface: external Received: from [63.245.214.180] ([63.245.214.180:60804] helo=mail.mozilla.org) by mx2-asg.mta.salesforce.com (envelope-from <redacted>) (ecelerity 2.2.2.45 r()) with ESMTPS (cipher=AES256-SHA) id 27/CF-09365-63F0D255; Tue, 14 Apr 2015 12:59:35 +0000 Received: from mail-la0-f46.google.com (mail-la0-f46.google.com [209.85.215.46]) by mailman1.mail.scl3.mozilla.com (Postfix) with ESMTPS id CE1F6C0FF1 for <gear@mozilla.org>; Tue, 14 Apr 2015 12:59:32 +0000 (UTC) Received: by laat2 with SMTP id t2so7234915laa.1 for <gear@mozilla.org>; Tue, 14 Apr 2015 05:59:31 -0700 (PDT) X-Gm-Message-State: ALoCoQkbVBmb3GFzDy+RSOoGEwBHCct8Eq1bbguTmDOcIpUMMDyF0SxhYqMpjnRRX3PnwadDWD85hmct/Z12AODT2qfm+pgKLh9lyXJdArmkA4aQNUdZhyFCmkhyOTvu3HWkk+/yQ2JYogKuO34GEqlY/tdgcN+8rg== X-Received: by 10.112.160.41 with SMTP id xh9mr17962917lbb.96.1429016371241; Tue, 14 Apr 2015 05:59:31 -0700 (PDT) X-Received: by 10.112.160.41 with SMTP id xh9mr17962907lbb.96.1429016371132; Tue, 14 Apr 2015 05:59:31 -0700 (PDT) Received: from mail.helmes.ee (mail.helmes.ee. [95.215.132.132]) by mx.google.com with ESMTPS id p3si868601laf.145.2015.04.14.05.59.31 for <gear@mozilla.org> (version=TLSv1.2 cipher=ECDHE-RSA-AES128-SHA bits=128/128); Tue, 14 Apr 2015 05:59:31 -0700 (PDT) Received-SPF: pass (google.com: domain of redacted designates 95.215.132.132 as permitted sender) client-ip=95.215.132.132; Authentication-Results: mx.google.com; spf=pass (google.com: domain of redacted designates 95.215.132.132 as permitted sender) smtp.mail=redacted Received: from mail.hgrupp.ee (10.1.1.67) by mail.hgrupp.ee (10.1.1.67) with Microsoft SMTP Server (TLS) id 15.0.1076.9; Tue, 14 Apr 2015 15:59:30 +0300 Received: from mail.hgrupp.ee ([::1]) by mail.hgrupp.ee ([::1]) with mapi id 15.00.1076.000; Tue, 14 Apr 2015 15:59:30 +0300 From: Martin Aarne - HELMES <redacted> To: "gear@mozilla.org" <gear@mozilla.org> Subject: Order #1721 Thread-Topic: Order #1721 Thread-Index: AdB2sso5RJsLqLDiTEGDSZ9GUVh3xQ== Date: Tue, 14 Apr 2015 12:59:30 +0000 Message-ID: <a038e8463e0f43d8bc1fed79fdfdac90@mail.hgrupp.ee> Accept-Language: en-GB, et-EE, en-US Content-Language: en-US X-MS-Has-Attach: X-MS-TNEF-Correlator: x-ms-exchange-transport-fromentityheader: Hosted x-originating-ip: [10.5.30.250] Content-Type: multipart/alternative; boundary="_000_a038e8463e0f43d8bc1fed79fdfdac90mailhgruppee_" MIME-Version: 1.0 X-Google-Passthru: mozilla.org X-Gm-Spam: 0 X-Gm-Phishy: 0 --_000_a038e8463e0f43d8bc1fed79fdfdac90mailhgruppee_ Content-Type: text/plain; charset="us-ascii" Content-Transfer-Encoding: quoted-printable Hi My order has been shipped for nearly 3 months now, and I still haven't rece= ived the T-shirt. Packages from the USA usually reach me in 2-3 weeks and I= 've had dozens of packages sent to that address over the years. Is there any way to resolve this issue? Best Regards Martin --_000_a038e8463e0f43d8bc1fed79fdfdac90mailhgruppee_ Content-Type: text/html; charset="us-ascii" Content-Transfer-Encoding: quoted-printable <html xmlns:v=3D"urn:schemas-microsoft-com:vml" xmlns:o=3D"urn:schemas-micr= osoft-com:office:office" xmlns:w=3D"urn:schemas-microsoft-com:office:word" = xmlns:m=3D"http://schemas.microsoft.com/office/2004/12/omml" xmlns=3D"http:= //www.w3.org/TR/REC-html40"> <head> <meta http-equiv=3D"Content-Type" content=3D"text/html; charset=3Dus-ascii"= > <meta name=3D"Generator" content=3D"Microsoft Word 15 (filtered medium)"> <style><!-- /* Font Definitions */ @font-face {font-family:"Cambria Math"; panose-1:2 4 5 3 5 4 6 3 2 4;} @font-face {font-family:Calibri; panose-1:2 15 5 2 2 2 4 3 2 4;} /* Style Definitions */ p.MsoNormal, li.MsoNormal, div.MsoNormal {margin:0cm; margin-bottom:.0001pt; font-size:11.0pt; font-family:"Calibri",sans-serif; mso-fareast-language:EN-US;} a:link, span.MsoHyperlink {mso-style-priority:99; color:#0563C1; text-decoration:underline;} a:visited, span.MsoHyperlinkFollowed {mso-style-priority:99; color:#954F72; text-decoration:underline;} span.EmailStyle17 {mso-style-type:personal-compose; font-family:"Calibri",sans-serif; color:windowtext;} .MsoChpDefault {mso-style-type:export-only; mso-fareast-language:EN-US;} @page WordSection1 {size:612.0pt 792.0pt; margin:70.85pt 70.85pt 70.85pt 70.85pt;} div.WordSection1 {page:WordSection1;} --></style><!--[if gte mso 9]><xml> <o:shapedefaults v:ext=3D"edit" spidmax=3D"1026" /> </xml><![endif]--><!--[if gte mso 9]><xml> <o:shapelayout v:ext=3D"edit"> <o:idmap v:ext=3D"edit" data=3D"1" /> </o:shapelayout></xml><![endif]--> </head> <body lang=3D"ET" link=3D"#0563C1" vlink=3D"#954F72"> <div class=3D"WordSection1"> <p class=3D"MsoNormal">Hi<o:p></o:p></p> <p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p> <p class=3D"MsoNormal">My order has been shipped for nearly 3 months now, a= nd I still haven't received the T-shirt. Packages from the USA usually reac= h me in 2-3 weeks and I've had dozens of packages sent to that address over= the years.<o:p></o:p></p> <p class=3D"MsoNormal">Is there any way to resolve this issue?<o:p></o:p></= p> <p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p> <p class=3D"MsoNormal">Best Regards<o:p></o:p></p> <p class=3D"MsoNormal">Martin<o:p></o:p></p> </div> </body> </html> --_000_a038e8463e0f43d8bc1fed79fdfdac90mailhgruppee_--

由Kevin于修改

所有回复 (2)

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You can create a bug in bugzilla about this issue:

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Bugzilla is not the place for this sort of problem. Forwarded this post to the relevant team.