搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

when i press open for the installer to show, nothing happens tried several time, no results

  • 2 个回答
  • 2 人有此问题
  • 1 次查看
  • 最后回复者为 John99

more options

am trying to install Firefox to windows 7 64 bit-- I click to start, then the dialog box asks if want to open or save installer--I click open, nothing happens--have tried several times, same each time--then tried save, and again nothing happened--button will not depress --

am trying to install Firefox to windows 7 64 bit-- I click to start, then the dialog box asks if want to open or save installer--I click open, nothing happens--have tried several times, same each time--then tried save, and again nothing happened--button will not depress --

所有回复 (2)

more options

Hi,

May be its browser problem. Try to download Firefox using different browser you have. Download and install again :)

https://www.mozilla.org/en-US/firefox/all/?q=English%20(US)

more options

These are the full instructions for installing Firefox

Note the standard Firefox for Windows is a 32bit version. it is probably best to install that, at least initially.

There is a 64bit version for Windows now, but although we have had 64 bit for years on Linux & Mac s it is not yet mainstream in Windows, and is slightly more restricted than the standard 32 bit Firefox.

(It is possible to install & use both versions but let's not complicate matters right now)