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Indexing works only in safe mode

  • 7 个回答
  • 5 人有此问题
  • 3 次查看
  • 最后回复者为 Matt

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I've installed TB 52.1.1 (32 bit) and reindexing for global search (update of Gloda) works only when I start TB in Safe Mode. In Normal Mode, indexing of new messages remains "working" in activity register but never ends..

I've installed TB 52.1.1 (32 bit) and reindexing for global search (update of Gloda) works only when I start TB in Safe Mode. In Normal Mode, indexing of new messages remains "working" in activity register but never ends..
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被采纳的解决方案

Perhaps one of your add-ons is interfering, since you say that Thunderbird works OK when you start Thunderbird with add-ons disabled (TB safe mode).

So disable all the add-ons, then enabled the add-ons one at a time until you know which one is causing this issue. If you really need that particular add-on, then contact the author of the add-on to tell them about the problem.

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所有回复 (7)

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Please add the troubleshooting information to your post To find the Troubleshooting information:

  • Open Help (or click on three-line-icon and select Help)
  • Choose Troubleshooting Information
  • Use the button Copy to clipboard to select all. Do not check box "Include account names"!
  • Paste this in your post.
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Matt below the Paste: -- First Part--

 Informazioni di base
   Nome: Thunderbird
   Versione: 52.1.1
   User agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:52.0) Gecko/20100101 Thunderbird/52.1.1
   Cartella del profilo: Apri cartella
             (disco locale)
   ID di build dell'applicazione: 20170509142926
   Plugin attivi: about:plugins
   Configurazione build: about:buildconfig
   Utilizzo memoria: about:memory
   Profili: about:profiles
 Account di posta e news
   account1:
     INCOMING: account1, , (none) Local Folders, plain, passwordCleartext
   account3:
     INCOMING: account3, , (pop3) pop.finance-evolution.com:110, plain, passwordCleartext
     OUTGOING: , smtp.finance-evolution.com:587, plain, passwordCleartext, true
   account7:
     INCOMING: account7, , (imap) pop.finance-evolution.com:143, plain, passwordCleartext
     OUTGOING: , smtp.finance-evolution.com:587, plain, passwordCleartext, true
   account8:
     INCOMING: account8, , (imap) pop.finance-evolution.com:143, plain, passwordCleartext
     OUTGOING: , smtp.finance-evolution.com:587, plain, passwordCleartext, true
 Segnalazioni di arresto anomalo
   https://crash-stats.mozilla.com/report/index/bp-aa919f27-7fdb-4569-835a-dcd7d2170111 (11/01/2017)
   https://crash-stats.mozilla.com/report/index/bp-8c1bb208-551d-4f91-bca8-86de42160630 (30/06/2016)
   https://crash-stats.mozilla.com/report/index/bp-2669b43a-79cc-484f-bc3a-641e22160516 (16/05/2016)
   https://crash-stats.mozilla.com/report/index/bp-80c4ef9c-d41e-4bd3-bb80-151722160224 (24/02/2016)
   https://crash-stats.mozilla.com/report/index/bp-2ca36ff1-83e1-41bd-bb48-157572151028 (28/10/2015)
 Estensioni
   .vcs Support, 0.6.4, true, {efcbec50-6821-11db-bd13-0800200c9a66}
   Duplicate Contact Manager, 0.9.2, true, {b4447f60-db9c-11da-a94d-0800200c9a66}
   folderplus, 1.9, true, folderplus@gorsini.free.fr
   Follow Up, 2.0, true, followup@amulya.com
   Header Tools Lite, 0.5.2, true, headerToolsLite@kaosmos.nnp
   ImportExportTools, 3.2.4.1, true, {3ed8cc52-86fc-4613-9026-c1ef969da4c3}
   Lightning, 5.4, true, {e2fda1a4-762b-4020-b5ad-a41df1933103}
   LookOut, 1.2.13, true, lookout@aron.rubin
   Manually sort folders, 1.1.1, true, tbsortfolders@xulforum.org
   PrintingTools, 1.2.5, true, {5e9999c2-ba1d-44b6-bcee-5b30ce37d3b0}
   Provider per Google Calendar, 3.3, true, {a62ef8ec-5fdc-40c2-873c-223b8a6925cc}
   Remove Duplicate Messages (Alternate), 0.3.12, true, {a300a000-5e21-4ee0-a115-9ec8f4eaa92b}
   Thunderbird Conversations, 2.11.4, true, gconversation@xulforum.org
   Toolbar Buttons, 1.1.1-signed.1-signed, true, {03B08592-E5B4-45ff-A0BE-C1D975458688}
   BirdieSync, 3.0.1.1, false, {A69F5EC7-88F0-4902-A15C-E569DFA33C3A}
   Todoist for Thunderbird: To-Do list and Task Manager, 4.3, false, {88f55c90-a688-11e1-b3dd-0800200c9a66}
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     gfx.direct3d.last_used_feature_level_idx: 0
     mail.openMessageBehavior.version: 1
     mail.winsearch.enable: true
     mail.winsearch.firstRunDone: true
     mail.winsearch.global_reindex_time: 1357861957
     mailnews.database.global.datastore.id: 77f6e0c3-8cfe-474e-a7cc-bb389c5532d
     mailnews.database.global.views.conversation.columns: {"threadCol":{"visible":true,"ordinal":"1"},"flaggedCol":{"visible":true,"ordinal":"3"},"attachmentCol":{"visible":true,…
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-- first part

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Matt below the Paste: -- Second Part--

     print.printer_RICOH_Aficio_MP_C3500_PCL_5c.print_in_color: true
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 JavaScript
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 Accessibilità
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 Versioni librerie
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     Versione in uso
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--- END

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选择的解决方案

Perhaps one of your add-ons is interfering, since you say that Thunderbird works OK when you start Thunderbird with add-ons disabled (TB safe mode).

So disable all the add-ons, then enabled the add-ons one at a time until you know which one is causing this issue. If you really need that particular add-on, then contact the author of the add-on to tell them about the problem.

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Thanks Bruce, I disabled a couple of add-ons, and the reindexing start to work normally. D

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I had this problem, too:

TypeError: this.activeIterator.return is not a function indexer.js:897:7

pop: function gloda_index_callbackhandle_pop() {

     this.activeIterator.return();

Culprit seems to be Conversations plugin; but I totally love this plugin, should I report the error here or to the author? I'd be very happy to see it fixed.

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dddinu said

Culprit seems to be Conversations plugin; but I totally love this plugin, should I report the error here or to the author? I'd be very happy to see it fixed.

Please do. As someone who wrote books on programming with Mozilla products I think he might be responsive to a bug report.