Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

Tried 5 times to download Firefox Each time get the message in a box " 7zip can not create temp folder archive" This is not helpful.

  • 1 个回答
  • 1 人有此问题
  • 35 次查看
  • 最后回复者为 cor-el

whu9758106
whu9758106
more options

Tried 5 times to download Firefox Each time get the message in a box " 7zip can not create temp folder archive" when I attempt to execute the .exe file This is not helpful. What is this "temp folder archive" and where is it???

William Hughes.

Tried 5 times to download Firefox Each time get the message in a box " 7zip can not create temp folder archive" when I attempt to execute the .exe file This is not helpful. What is this "temp folder archive" and where is it??? William Hughes.

所有回复 (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

The Firefox installer is a self extracting 7-ZIP archive. To be able to install Firefox the files in the archive need to be extracted to a temp folder in the Windows Temp (%TEMP%/%TMP%) folder location. This error means that the 7-ZIP stub extractor isn't able to create a temp folder to extract the files. It could that security software or your IT department is blocking 7-ZIP archives.

Boot the computer in Windows Safe mode with network support to see if that has effect in case security software is causing problems.