搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Archiving emails

  • 6 个回答
  • 0 人有此问题
  • 最后回复者为 david

more options

Under Account Settings, I went to synchronization&storage, clicked Advanced to be sure the files would be available offline. I exited Thunderbird & used File Explorer to go to my root directory to Profiles. There were 2 files, one with the ext of .default-esr which was a large file. The other with ext of .default which was a very small file. I copied both of these to an external drive. Under Account Settings I went to Copies & Folders & under Message Archives, I didn't know what to choose. I need to know how to copy to the Local Folders of the profile for each email account which is 2, Gmail & Hotmail or Outlook. Thanks.

Under Account Settings, I went to synchronization&storage, clicked Advanced to be sure the files would be available offline. I exited Thunderbird & used File Explorer to go to my root directory to Profiles. There were 2 files, one with the ext of .default-esr which was a large file. The other with ext of .default which was a very small file. I copied both of these to an external drive. Under Account Settings I went to Copies & Folders & under Message Archives, I didn't know what to choose. I need to know how to copy to the Local Folders of the profile for each email account which is 2, Gmail & Hotmail or Outlook. Thanks.

被采纳的解决方案

Your last sentence is what I wanted: your goal. The easiest way, in my opinion, is to create some folders in Local Folders, and periodically COPY messages there prior to deleting them. Then, delete (move to trash) the messages just copied. That would be my approach as it lets me stay in control. Understand, you need to do periodic backups because if your PC crashes, you lose those messages.

定位到答案原位置 👍 0

所有回复 (6)

more options

First, tell us exactly what you want to do, as your post is not clear. For example, are you wanting to create a backup of the profile, or are you wanting to extract some messages? With more clarity, I believe we may be able to assist.

有帮助吗?

more options

I started writing a reply in this topic https://support.mozilla.org/en-US/questions/1453470, but became aware there are four support issues open, almost identical in nature. So chose this topic to reply in and I will close the other. I suggest you note this link to this topic and contain your replies to this topic only. https://support.mozilla.org/en-US/questions/1453447

As you refer to syncing, I assume you have an IMAP account. Archiving in an IMAP Gmail account only works in relation to the gmail all mail folder being the target for the archive action.

Any movement of mail to local folder is done manually and the number involved each time should be limited to only a few hundred email at a time as the more email are selected to move at a time the greater the risk of data loss (emails) in the process.

@David, I am assuming this is letting you know he needed instructions.https://support.mozilla.org/en-US/questions/1453255

I think discussion on this topic https://support.mozilla.org/en-US/questions/1453277 should also be included here as it looks like it is all related to archiving mail from Gmail to a local store.

I have left the other two topics open, but can close them if you like.

有帮助吗?

more options

Sorry I seem to be making trouble. I still need some help. I assume I can reply to a reply with My Questions. I have learned to archive with Thunderbird open. I want to archive from without the app as was suggested. I don't understand if Thunderbird is to be closed completely or use work offline from file menu. When I am ready to copy emails, where do I select the emails outside the app to copy to external drive & to Local Folders in the profile/mail folder. Thanks.

有帮助吗?

more options

Is it that we are having a vocabulary problem? That is, my inference is you want to make backups of your messages and remove from the profile. Or do you want to just make backups of selected messages, but not all messages? Instead of discussing mechanics, please just describe what your end goal is. That will help. Thank you. And, you're not making trouble. Most posts require a few interactions to find resolution.

有帮助吗?

more options

I want to keep all the messages in the profile. I want to copy the older emails to the external drive & to local folders under Profile/Mail folder under users/appdata. Then I want to go to Gmail or Hotmail & delete the older emails from them. That way Gmail & Hotmail will become smaller. Thunderbird will still sync those left & those I add. I will still have the older emails in my profile. I don't know where to select emails to copy to external drive & Local Folders. I assume Thunderbird will still be able to search the older emails in the profile in Local Folders. Do I copy straight from Gmail & Hotmail or where do I select them as Thunderbird will be a closed app? The instruction said to "from here, I suggest exiting thunderbird and copying to external media via windows file explorer and then copy to the Local Folders section of the profile. Let me know if you need instructions." How can I select emails to copy when Thunderbird is closed? I think I am not understanding what it means to archive outside Thunderbird. Thanks. Bottom line is I want to lessen the size of Gmail & Hotmail & still have access to the deleted emails if needed.

有帮助吗?

more options

选择的解决方案

Your last sentence is what I wanted: your goal. The easiest way, in my opinion, is to create some folders in Local Folders, and periodically COPY messages there prior to deleting them. Then, delete (move to trash) the messages just copied. That would be my approach as it lets me stay in control. Understand, you need to do periodic backups because if your PC crashes, you lose those messages.

有帮助吗?

我要提问

您需要登录才能回复。如果您还没账号,可以提出新问题