Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

I keep getting a 404 not found mesage when trying to access my Yahoo mail

  • 2 个回答
  • 10 人有此问题
  • 20 次查看
  • 最后回复者为 HBB3

HBB3
HBB3
more options

I keep getting a 404 not found message when trying to access my Yahoo mail only when using Mozilla Firefox. When using Internet Explorer, I do not have the problem and can access my yahoo e mail.

I keep getting a 404 not found message when trying to access my Yahoo mail only when using Mozilla Firefox. When using Internet Explorer, I do not have the problem and can access my yahoo e mail.

所有回复 (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Clear the cache and the cookies from sites that cause problems.

  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"
HBB3
HBB3 提问者
more options

Thanks so much for the assistance. Unfortunately I still cannot reach my yahoo mail from MY Yahoo home page. Interestingly I can see the list of mail in my personal assistant, but when I click on one to open or attempt to go to the Mail page, I get the 404 message.

Only happens while using Mozilla Firefox which I greatly prefer to Internet Explorer (which allows access to the email) due to speed and features. Any more ideas would be appreciated. 

Thanks again.