Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

How do you disable MySearch Dial from being the default when opening a new tab?

  • 3 个回答
  • 7 人有此问题
  • 13 次查看
  • 最后回复者为 cor-el

sasabune
sasabune
more options

I was able to change it from being the default in the search box at the top of the browser, but whenever I open a new tab the entire tab still defaults to the MySearchDial search page. I think it was somehow installed on my pc via malware and I seem to have gotten rid of it in IE and Chrome but it persists in Firefox. Also I do not see it in the list of Programs in Control Panel so I cannot uninstall it that way (unless it is called something else?).

I was able to change it from being the default in the search box at the top of the browser, but whenever I open a new tab the entire tab still defaults to the MySearchDial search page. I think it was somehow installed on my pc via malware and I seem to have gotten rid of it in IE and Chrome but it persists in Firefox. Also I do not see it in the list of Programs in Control Panel so I cannot uninstall it that way (unless it is called something else?).

被采纳的解决方案

hello, you have various malicious addons present. please try these steps:

  1. reset firefox (this will keep your bookmarks and passwords)
  2. afterwards go to firefox > addons > extensions and in case there are still extensions listed there, disable them.
  3. finally run a full scan of your system with different security tools like the free version of malwarebytes and adwcleaner to make sure that adware isn't present in other places of your system as well.

Troubleshoot Firefox issues caused by malware

定位到答案原位置 👍 2

所有回复 (3)

philipp
philipp
  • Moderator
more options

选择的解决方案

hello, you have various malicious addons present. please try these steps:

  1. reset firefox (this will keep your bookmarks and passwords)
  2. afterwards go to firefox > addons > extensions and in case there are still extensions listed there, disable them.
  3. finally run a full scan of your system with different security tools like the free version of malwarebytes and adwcleaner to make sure that adware isn't present in other places of your system as well.

Troubleshoot Firefox issues caused by malware

sasabune
sasabune 提问者
more options

Thank you, in process of running a McAfee scan on cookies, I think before I ran it on local drives..

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Note that your System Details List shows two MySearchDial extensions:

  1. MySearchDial NewTab 9.5.3 ({ad9a41d2-9a49-4fa6-a79e-71a0785364c8})
  2. mysearchdial.com 1.6.0 (ffxtlbr@mysearchdial.com)

Your System Details List shows that you have a user.js file in the profile folder to initialize prefs each time Firefox starts.

The user.js file is only present if you or other software has created this file and normally it wouldn't be there. You can check its content with a plain text editor (right-click: Open with) if you didn't create this file yourself.

The user.js file is read each time Firefox is started and initializes preferences to the value specified in this file, so preferences set via user.js can only be changed temporarily for the current session.

Extensions that do not have a "Remove" button are installed by other software and are not under control of the Firefox extension manager.
Such globally installed extensions are usually found via a registry scan or are installed in a location that Firefox scans for installed extensions.

Extensions installed this way need to be removed via the settings (options/preferences) of the program that has added this extension or this program has to be uninstalled via "Control Panel > Programs".
In Firefox you an only disable such an extension.