搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Mozilla Crash Reporter ALWAYS SAYS "There was a problem submitting your report."

  • 1 回覆
  • 1 有這個問題
  • 1 次檢視
  • 最近回覆由 cor-el

more options

Every so often I get a message from Mozilla Crash Reporter saying "Your crash report will be submitted before you quit or restart." But when I quit or restart, the message says "There was a problem submitting your report." What causes this & why?

Every so often I get a message from Mozilla Crash Reporter saying "Your crash report will be submitted before you quit or restart." But when I quit or restart, the message says "There was a problem submitting your report." What causes this & why?

所有回覆 (1)

more options

It is possible that security software (anti-virus, firewall) is causing the problem. Try to disable security software temporarily to see if that makes a difference.

Make sure you allow all Firefox processes including the crashreporter and the updater in your security software.