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I can't log in to get help

  • 1 回覆
  • 5 有這個問題
  • 1 次檢視
  • 最近回覆由 guigs

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Firefox won't accept my password to log in and the reset email never arrives even though it's the correct email address

Firefox won't accept my password to log in and the reset email never arrives even though it's the correct email address

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Hi chasjan1,

Thank you for your question, I understand that you are trying to login to your Firefox Sync account and not receiving the verification email or the password reset email.

May I please confirm with you that you did not receive an error on the sign in to sync page?

If that is the case, my suspicion is that the message may be in a spam folder.