搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Firefox update did not work, tried to install latest Firefox but got error code

  • 3 回覆
  • 1 有這個問題
  • 35 次檢視
  • 最近回覆由 cor-el

more options

Firefox will not now open in Windows 10 but opens in safe mode. When I try to open in windows 10 I keep getting error code: XUL Runner Error: Platform version "88.0.1" is not compatible with minVersion > = 88.0 maxVersion > = 88.0

and Firefox does not open.

Firefox will not now open in Windows 10 but opens in safe mode. When I try to open in windows 10 I keep getting error code: XUL Runner Error: Platform version "88.0.1" is not compatible with minVersion > = 88.0 maxVersion > = 88.0 and Firefox does not open.
附加的畫面擷圖

被選擇的解決方法

A long as the problem is gone. Please flag your last post as Solved Problem as this can help others with similar problems.

從原來的回覆中察看解決方案 👍 0

所有回覆 (3)

more options

Sorry - went back into windows 10 and clicked on Firefox icon and it opened, so all ok now. Thanks.

more options

選擇的解決方法

A long as the problem is gone. Please flag your last post as Solved Problem as this can help others with similar problems.

more options

An error message about XPCOM missing or about platform version usually happens because of a failed Firefox update that left you with a mixture of old and updated files in the Firefox program folder. This can happen in case security software was keeping a handle of some of the files in the Firefox program folder preventing Firefox from replacing all the files. You need to do a clean reinstall and remove the Firefox program folder to ensure that all files are replaced. You may have to disable security software temporarily in case the problem persists.