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All versions apart from version 15 dont work on my laptop

  • 4 回覆
  • 1 有這個問題
  • 6 次檢視
  • 最近回覆由 cor-el

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every time firefox automatically upgrades it fails to get beyond the first screen. The only way I can use firefox is to reload version 15. I have an ACER laptop running windows7.

every time firefox automatically upgrades it fails to get beyond the first screen. The only way I can use firefox is to reload version 15. I have an ACER laptop running windows7.

所有回覆 (4)

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How do you mean; beyond the first screen? What screen are you talking about? What is the address bar say? What is on the screen? Can you take a picture and post it here?

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when putting a subject on the search bar and pressing search nothing happens

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Firefox has several places to search, including:

  • Box in the middle of the default home page (about:home)
  • Search bar with drop-down at the left to choose your search engine
  • Address bar

Which one isn't working?

Some add-ons may alter your search service or break Firefox's search features. You could try this extension to reset them back to Google and see whether that helps: https://addons.mozilla.org/firefox/addon/searchreset/

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A possible cause is security software (firewall,anti-virus) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See: