Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Visual problems with Private Browsing window

more options

Hello

Once again, I open this thread because nobody is warning about this error. This is the third thread, the previous two threads were archived because it was a long time without being resolved and they were closed automatically (each 6 months). So this error is officially active more than one year... Since Firefox v38.

Here is the 1st thread (closed automatically after 6 months) https://support.mozilla.org/en-US/questions/1064914

Here is the 2nd thread (closed automatically after 6 months) https://support.mozilla.org/en-US/questions/1099678

And here we are, once again. Firefox v48 with same visual error. Please, before asking and add solutions, read the previous two threads closed, because there are much more information about other solutions that have already said and have not solved anything.

Summary: "Since I upgraded to version 38 of Firefox on Mac, I have a problem with the Private Browsing window

This is not a functionality issue. It is a visual problem exactly.

With a normal window, the top bar you can see normally as always https://i.imgur.com/eghXt2i.png

But opening a new private window, you can see that in the top navigation bar, letters are cut at the base https://i.imgur.com/1P12vJR.png

Also functional system buttons "Close, Minimize and Full Screen" appear moved up on the bar https://i.imgur.com/U68TUm6.png "

Thank you.

Hello Once again, I open this thread because nobody is warning about this error. This is the third thread, the previous two threads were archived because it was a long time without being resolved and they were closed automatically (each 6 months). So this error is officially active more than one year... Since Firefox v38. Here is the 1st thread (closed automatically after 6 months) https://support.mozilla.org/en-US/questions/1064914 Here is the 2nd thread (closed automatically after 6 months) https://support.mozilla.org/en-US/questions/1099678 And here we are, once again. Firefox v48 with same visual error. Please, before asking and add solutions, read the previous two threads closed, because there are much more information about other solutions that have already said and have not solved anything. Summary: "Since I upgraded to version 38 of Firefox on Mac, I have a problem with the Private Browsing window This is not a functionality issue. It is a visual problem exactly. With a normal window, the top bar you can see normally as always https://i.imgur.com/eghXt2i.png But opening a new private window, you can see that in the top navigation bar, letters are cut at the base https://i.imgur.com/1P12vJR.png Also functional system buttons "Close, Minimize and Full Screen" appear moved up on the bar https://i.imgur.com/U68TUm6.png " Thank you.

All Replies (2)

more options

And here I give you a new clue.

When I click on Full screen on any video from any site (Youtube, Twitter, forums, themed web, etc.) at exit from Full screen, the title bar disappears completely.

I have to go to the Open Menu button ( https://support.cdn.mozilla.net/media/uploads/gallery/images/2014-01-10-13-08-08-f52b8c.png ), Customize, disable the title bar and re-enable it, to see it again.

more options

Did anyone ever mention filing a "bug" for this? You can submit a bug to the developers on another site:

https://bugzilla.mozilla.org/enter_bug.cgi

As you start describing the problem, the site should show any matches it finds so you don't waste time duplicating an existing bug on file.

See also: Voting for bugs