Cannot create second gmail account in thunderbird
I've been trying to setup a second Gmail account in Thunderbird.
I've told Thunderbird to accept cookies from: - accounts.google.com - myaccount.google.com - mail.google.com
Thunderbird properly gets the settings from the mozzilla ISP database. I've been able to grand Thunderbird acces to my Gmail account.
But then the setup proces gets stuck. I keeps checking password (in Dutch: "wachtwoord controleren..") with a blue rotating circle behind the text.
When I go next to manual configuration and press the "gereed"-button (ready-button) I get the text: "Inkomende server bestaat al." (Incoming server already exists)
I've tried this method also: https://accounts.google.com/DisplayUnlockCaptcha Doesn't work.
I'v tried about any solution I could find. Can please somebody help me out.
All Replies (11)
Is this happening with version 60?
Wayne Mery said
Is this happening with version 60?
With 52.9.1 (32-bits) and is says it is up to date
Does really nobody has a clue?
Go to your account setting and remove the existing account, or fix it so it works. The error message is saying it already exists.
Matt said
Go to your account setting and remove the existing account, or fix it so it works. The error message is saying it already exists.
I don't understand. Remove my first working gmail account on thunderbird?
Because the second was never made, at least it doesn't show up in Thunderbird. Not during setup of this second account (remember I got stuck during that setup), nor after closing and restarting Thunderbird.
Please add the troubleshooting information to your post To find the Troubleshooting information:
- Open Help (or click on three-line-icon and select Help)
- Choose Troubleshooting Information
- Use the button Copy to clipboard to select all. Do not check box "Include account names"!
- Paste this in your post.
Toepassingsbasics
Naam: Thunderbird Versie: 52.9.1 Useragent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:52.0) Gecko/20100101 Thunderbird/52.9.1 Profielmap: Map openen
(Lokaal station) Build-ID van de toepassing: 20180709124824 Ingeschakelde plug-ins: about:plugins Buildconfiguratie: about:buildconfig Geheugengebruik: about:memory Profielen: about:profiles
E-mail- en nieuwsaccounts account1: INCOMING: account1, , (none) Local Folders, plain, passwordCleartext
account2: INCOMING: account2, , (pop3) pop3.telfort.nl:110, plain, passwordCleartext OUTGOING: , smtp.telfort.nl:25, trySTARTTLS, none, true
account4: INCOMING: account4, , (pop3) pop3.telfort.nl:110, plain, passwordCleartext OUTGOING: , smtp.telfort.nl:25, trySTARTTLS, none, true
account5: INCOMING: account5, , (pop3) pop3.telfort.nl:110, plain, passwordCleartext OUTGOING: , smtp.telfort.nl:25, trySTARTTLS, none, true
account6: INCOMING: account6, , (pop3) pop3.telfort.nl:110, plain, passwordCleartext OUTGOING: , smtp.telfort.nl:25, trySTARTTLS, none, true
account7: INCOMING: account7, , (nntp) news.grnet.gr:119, plain, passwordCleartext OUTGOING: , smtp.telfort.nl:25, trySTARTTLS, none, true
account12: INCOMING: account12, , (imap) imap.gmail.com:993, SSL, passwordCleartext OUTGOING: , smtp.gmail.com:587, alwaysSTARTTLS, passwordCleartext, true
account18: INCOMING: account18, , (pop3) pop.caiway.nl:110, alwaysSTARTTLS, passwordCleartext OUTGOING: , smtp.caiway.nl:587, alwaysSTARTTLS, passwordCleartext, true
account19: INCOMING: account19, , (pop3) pop.caiway.net:110, alwaysSTARTTLS, passwordCleartext OUTGOING: , smtp.caiway.net:587, alwaysSTARTTLS, passwordCleartext, true
account20: INCOMING: account20, , (pop3) pop.caiway.net:110, alwaysSTARTTLS, passwordCleartext OUTGOING: , smtp.caiway.net:587, alwaysSTARTTLS, passwordCleartext, true
account21: INCOMING: account21, , (pop3) pop.caiway.net:110, alwaysSTARTTLS, passwordCleartext OUTGOING: , smtp.caiway.net:587, alwaysSTARTTLS, passwordCleartext, true
account22: INCOMING: account22, , (pop3) pop.caiway.net:110, alwaysSTARTTLS, passwordCleartext OUTGOING: , smtp.caiway.net:587, alwaysSTARTTLS, passwordCleartext, true
Crashrapporten https://crash-stats.mozilla.com/report/index/bp-d62a615c-588c-43d4-8ddc-df9820180612 (12-6-2018)
Extensies Correct Identity, 1.4.7, true, {47ef7cc0-2201-11da-8cd6-0800200c9a66} Folderpane Tools, 0.6.1, true, {b243fe83-b8a7-47de-855d-21d865243d5d} Lightning, 5.4.9.1, true, {e2fda1a4-762b-4020-b5ad-a41df1933103} Signature Switch, 1.6.16, true, {2ab1b709-ba03-4361-abf9-c50b964ff75d} Toolbar Buttons, 1.1.1-signed.1-signed, true, {03B08592-E5B4-45ff-A0BE-C1D975458688} WebMail, 1.5.1, true, {3c8e8390-2cf6-11d9-9669-0800200c9a66} WebMail - Hotmail, 1.3.10, true, {a6a33690-2c6a-11d9-9669-0800200c9a66}
Belangrijke aangepaste voorkeuren
Naam: Waarde
accessibility.browsewithcaret: true accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.capacity: 358400 browser.cache.disk.filesystem_reported: 1 browser.cache.disk.smart_size_cached_value: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false dom.apps.reset-permissions: true extensions.lastAppVersion: 52.9.1 font.internaluseonly.changed: false font.name.monospace.el: Consolas font.name.monospace.tr: Consolas font.name.monospace.x-baltic: Consolas font.name.monospace.x-central-euro: Consolas font.name.monospace.x-cyrillic: Consolas font.name.monospace.x-unicode: Consolas font.name.monospace.x-western: Consolas font.name.sans-serif.el: Calibri font.name.sans-serif.tr: Calibri font.name.sans-serif.x-baltic: Calibri font.name.sans-serif.x-central-euro: Calibri font.name.sans-serif.x-cyrillic: Calibri font.name.sans-serif.x-unicode: Calibri font.name.sans-serif.x-western: Calibri font.name.serif.el: Cambria font.name.serif.tr: Cambria font.name.serif.x-baltic: Cambria font.name.serif.x-central-euro: Cambria font.name.serif.x-cyrillic: Cambria font.name.serif.x-unicode: Cambria font.name.serif.x-western: Cambria font.size.fixed.el: 14 font.size.fixed.tr: 14 font.size.fixed.x-baltic: 14 font.size.fixed.x-central-euro: 14 font.size.fixed.x-cyrillic: 14 font.size.fixed.x-unicode: 14 font.size.fixed.x-western: 14 font.size.variable.el: 17 font.size.variable.tr: 17 font.size.variable.x-baltic: 17 font.size.variable.x-central-euro: 17 font.size.variable.x-cyrillic: 17 font.size.variable.x-unicode: 17 font.size.variable.x-western: 17 gfx.crash-guard.d3d11layers.appVersion: 52.9.1 gfx.crash-guard.d3d11layers.deviceID: 0x0116 gfx.crash-guard.d3d11layers.driverVersion: 9.17.10.4229 gfx.crash-guard.d3d11layers.feature-d2d: false gfx.crash-guard.d3d11layers.feature-d3d11: true gfx.crash-guard.glcontext.appVersion: 45.2.0 gfx.crash-guard.glcontext.deviceID: 0x0116 gfx.crash-guard.glcontext.driverVersion: 9.17.10.4229 gfx.crash-guard.glcontext.gfx.driver-init.direct3d11-angle: true gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle: true gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-force-d3d11: false gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-force-warp: false gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-try-d3d11: true gfx.crash-guard.status.d3d11layers: 2 gfx.crash-guard.status.glcontext: 2 gfx.direct3d.last_used_feature_level_idx: 0 layers.acceleration.disabled: false mail.openMessageBehavior.version: 1 mail.winsearch.firstRunDone: true mailnews.database.global.datastore.id: 9a37f00a-ae0a-4ab1-a28c-fb62776cefc mailnews.database.global.views.conversation.columns: {"threadCol":{"visible":true,"ordinal":"1"},"flaggedCol":{"visible":true,"ordinal":"21"},"attachmentCol":{"visible":fals… mailnews.database.global.views.global.columns: {"threadCol":{"visible":true,"ordinal":"1"},"flaggedCol":{"visible":true,"ordinal":"21"},"attachmentCol":{"visible":fals… media.gmp.storage.version.observed: 1 network.cookie.cookieBehavior: 0 network.cookie.prefsMigrated: true network.predictor.cleaned-up: true places.database.lastMaintenance: 1533832818 places.history.expiration.transient_current_max_pages: 122334 plugin.disable_full_page_plugin_for_types: audio/x-wav plugin.importedState: true plugin.state.java: 2 plugin.state.npdeployjava: 0 plugin.state.npezffpi: 0 plugin.state.npintelwebapiipt: 0 plugin.state.nppdf: 2 plugin.state.npwlpg: 0 print.printer_Canon_MG5300_series_Printer_WS.print_bgcolor: false print.printer_Canon_MG5300_series_Printer_WS.print_bgimages: false print.printer_Canon_MG5300_series_Printer_WS.print_colorspace: print.printer_Canon_MG5300_series_Printer_WS.print_command: print.printer_Canon_MG5300_series_Printer_WS.print_downloadfonts: false print.printer_Canon_MG5300_series_Printer_WS.print_duplex: 1515870810 print.printer_Canon_MG5300_series_Printer_WS.print_edge_bottom: 0 print.printer_Canon_MG5300_series_Printer_WS.print_edge_left: 0 print.printer_Canon_MG5300_series_Printer_WS.print_edge_right: 0 print.printer_Canon_MG5300_series_Printer_WS.print_edge_top: 0 print.printer_Canon_MG5300_series_Printer_WS.print_evenpages: true print.printer_Canon_MG5300_series_Printer_WS.print_footercenter: print.printer_Canon_MG5300_series_Printer_WS.print_footerleft: &PT print.printer_Canon_MG5300_series_Printer_WS.print_footerright: &D print.printer_Canon_MG5300_series_Printer_WS.print_headercenter: print.printer_Canon_MG5300_series_Printer_WS.print_headerleft: &T print.printer_Canon_MG5300_series_Printer_WS.print_headerright: &U print.printer_Canon_MG5300_series_Printer_WS.print_in_color: true print.printer_Canon_MG5300_series_Printer_WS.print_margin_bottom: 0.5 print.printer_Canon_MG5300_series_Printer_WS.print_margin_left: 0.5 print.printer_Canon_MG5300_series_Printer_WS.print_margin_right: 0.5 print.printer_Canon_MG5300_series_Printer_WS.print_margin_top: 0.5 print.printer_Canon_MG5300_series_Printer_WS.print_oddpages: true print.printer_Canon_MG5300_series_Printer_WS.print_orientation: 0 print.printer_Canon_MG5300_series_Printer_WS.print_page_delay: 50 print.printer_Canon_MG5300_series_Printer_WS.print_paper_data: 9 print.printer_Canon_MG5300_series_Printer_WS.print_paper_height: -1,00 print.printer_Canon_MG5300_series_Printer_WS.print_paper_name: print.printer_Canon_MG5300_series_Printer_WS.print_paper_size_unit: 1 print.printer_Canon_MG5300_series_Printer_WS.print_paper_width: -1,00 print.printer_Canon_MG5300_series_Printer_WS.print_plex_name: print.printer_Canon_MG5300_series_Printer_WS.print_resolution: 600 print.printer_Canon_MG5300_series_Printer_WS.print_resolution_name: print.printer_Canon_MG5300_series_Printer_WS.print_reversed: false print.printer_Canon_MG5300_series_Printer_WS.print_scaling: 1,00 print.printer_Canon_MG5300_series_Printer_WS.print_shrink_to_fit: true print.printer_Canon_MG5300_series_Printer_WS.print_to_file: false print.printer_Canon_MG5300_series_Printer_WS.print_unwriteable_margin_bottom: 0 print.printer_Canon_MG5300_series_Printer_WS.print_unwriteable_margin_left: 0 print.printer_Canon_MG5300_series_Printer_WS.print_unwriteable_margin_right
Had to post it in two parts because of limit of input field in this forum.
Okulungisiwe
lets start with the add-ons. Why are you using the webmail add-on. I used it about 10 years ago to access yahoo, but yahoo and hotmail the two main reasons for using it have both been offering IMAP and POP access to their mail accounts for most of the last decade. I think it is time you retired that one.
Given the complex and closely linked add-on you are using that might interfere with account creation, I would suggest you only add an account while running Thunderbird with add-ons disabled. (it is on the help menu)
Open the outgoing sever (SMTP) entry at the bottom of the listing of accounts. DO you have a gmail account showing there for each of your existing email addresses? is the gmail account named with something unique and not the name of the email address you are trying to add.
Are any of the other account name listed in the account setting the same. if you have somehow got a duplicate then that stops just about everything account related. Normally when you open the account setting it will issue a warning about a duplicate account and highlight a particular account name with the system caret blinking in the name dialog. If that occurs add a 1 to the account it ha flagged and select Ok. That will remove the duplicate status so you can more forward.
I removed webmail add-on. I checked the accounts in the outgoing severs (again) I started Thunderbird up without add-ons.
Got exactly the same problem.