Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

I lose all my markers and addons and cant get it back

  • 1 baphendule
  • 1 inale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu GerardoPcp04

more options

I recently buy a new laptop since the last one just die and when I log in into my firefox account just foun that i lost everything, i dont know what to do but I really need that markers.

I recently buy a new laptop since the last one just die and when I log in into my firefox account just foun that i lost everything, i dont know what to do but I really need that markers.

All Replies (1)

more options

Hola Tenias otros dispositivos conectados con la misma cuenta? recuerda que el Sync es para sincronizar dispositivo no para realizar respaldos, para hacer respaldo de los datos debes copiar la carpeta del perfil del Firefox. Saludos