something is wrong with synching
I did not turn on sync cannot turn it off there is a suspicious name in the sync box and it won't let me delete or change it
I did not turn on sync cannot turn it off there is a suspicious name in the sync box and it won't let me delete or change it
All Replies (2)
One thing you can do is to delete the sync account. Later, create a new one.
You may have ad/mal-ware.
Further information can be found in this article;
https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no
Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.
What Sync box are you talking about ?
Do you see this in "Options/Preferences -> Sync" ?
You need to connect to a Firefox Account to be able to use Sync.
Did you connect to a Firefox Account ?
See also the Firefox Account Settings page.