Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox Mobile (Android) does not sync on its own

  • 1 baphendule
  • 1 inale nkinga
  • 15 views
  • Igcine ukuphendulwa ngu philipp.jahns

more options

Hello,

at first I want to thank you to help me and excuse my English because I am not a native.

My problem is that I can press the "sync now" button in Firefox but nothing happens and it should do the sync automatically. Should. Before I started todays sync the last was on the 17th of December. And to start the sync I have to manually close the Firefox via the Android-App-Info, disable my VPN (Blokada) and then maybe it works. But just the first time I use it. Later on, even with no Blokada (disabled), I would have to close FF again to make the sync work.

My Phone is a Xiaomi Mi 10 Lite 5G and I am located in Germany. It is up to date and runs Android 10.

Firefox is the latest out of the Play Store.

Beforehand I used a galaxy S5, and had no such problems, I also had the Account in the settings of the phone. The Xiaomi does not let me add a explicit Firefox-Account, which also could be a problem, but I didn't find a solution yet (google, reddit and so on, this is why I am asking here).

Thank you very much and stay safe & healthy, Philipp

Hello, at first I want to thank you to help me and excuse my English because I am not a native. My problem is that I can press the "sync now" button in Firefox but nothing happens and it should do the sync automatically. Should. Before I started todays sync the last was on the 17th of December. And to start the sync I have to manually close the Firefox via the Android-App-Info, disable my VPN (Blokada) and then maybe it works. But just the first time I use it. Later on, even with no Blokada (disabled), I would have to close FF again to make the sync work. My Phone is a Xiaomi Mi 10 Lite 5G and I am located in Germany. It is up to date and runs Android 10. Firefox is the latest out of the Play Store. Beforehand I used a galaxy S5, and had no such problems, I also had the Account in the settings of the phone. The Xiaomi does not let me add a explicit Firefox-Account, which also could be a problem, but I didn't find a solution yet (google, reddit and so on, this is why I am asking here). Thank you very much and stay safe & healthy, Philipp

Isisombululo esikhethiwe

Sync does now work, Phone updated to Android 11 (Xiaomi Mi 10 Lite 5G). That is the only change I am aware of.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (1)

more options

Isisombululo Esikhethiwe

Sync does now work, Phone updated to Android 11 (Xiaomi Mi 10 Lite 5G). That is the only change I am aware of.