Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Add ons download failed, says check connection

  • 1 baphendule
  • 0 zinale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu cor-el

more options

When trying to download add on, it says download failed. Please check your connection. My internet connection is fine, not sure how to troubleshoot this issue.

When trying to download add on, it says download failed. Please check your connection. My internet connection is fine, not sure how to troubleshoot this issue.
Ama-screenshot ananyekiwe

All Replies (1)

more options

It is possible that your CrowdStrike Falcon Sensor A/V software is causing the problem. Try to disable security software temporarily to see if that makes a difference.

Boot the computer in Windows Safe Mode with network support to see if that has effect.