YouTube keeps crashing
Hi
Any help will be appreciated as I have this issue over a year. I thought with the updates it would be fixed but it seems like its only my firefox browser issue.
Every time I try to view a YouTube video it keeps crashing. I get this message - Gah. Your tab just crashed. We can help! Choose Restore This Tab to reload the page. YouTube works in other browsers though.
Okulungisiwe ngu Previsha Parbhoo
All Replies (5)
Firefox browser up to date. I use a imac.
Okulungisiwe ngu Previsha Parbhoo
Please follow the steps below to provide us crash IDs to help us learn more about your crash.
The crash report is several pages of data. We need the report numbers to see the whole report.
- Enter about:crashes in the Firefox address bar and press Enter. A list of Submitted (and Unsubmitted, if any) Crash Reports will appear, similar to the one shown below.
- Copy the 5 most recent Submitted Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.
Note: If a recent Report ID does not start with bp- click on it to submit the report.
(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)
Thank you for your help!
bp-f8b57751-516b-4c33-b07b-99cae0241031 2024/10/31, 17:39
bp-2a3c87a8-ba39-4253-86d5-237230241031 2024/10/31, 17:39
You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.