Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

HP Simple Pass Identity Protection is not working with Firefox 4.0. Why not? Can I go back to the previous version? How? Will 4.0 support HP Identity Pass in the future?

  • 1 baphendule
  • 210 zinale nkinga
  • 5 views
  • Igcine ukuphendulwa ngu the-edmeister

more options

Digital Persona Extension is not compatible with version 4.0. I had no problems with the previous version. What's up?

Digital Persona Extension is not compatible with version 4.0. I had no problems with the previous version. What's up?

All Replies (1)

more options

"Thank you for contacting DigitalPersona. There will be no update releases for DigitalPersona Personal in the future. There will be no updates for Firefox 4 nor Internet Explorer 9. IF they work they work, if they do not work with DPPersonal, then you will have to decide to either keep DPPersonal and forgo Firefox 4 or IE 9, or vice versa. DigitalPersona is leaving the consumer market and is focusing on business applications. In fact, DigitalPersona Personal will not longer be supported after Mid-April of this year. We apologize for any inconvenience this might cause. Sincerely, Tech Team "


You could try this extension.
https://addons.mozilla.org/en-US/firefox/addon/fingerfox-se/

Okulungisiwe ngu the-edmeister