I have disabled all add ons and extensions to stop adverts but everytime I log into my pc the adverts appear again? not happy :(
since I updated firefox I have been HOUNDED by adverts. I read an article that suggested disabling all add ons and extensions but they seem to enable themselves again after I open my pc! I am very careful and always tick and untick boxes when I am downloading updating anything to ensure this doesn't happen therefore these add ons seem to have been automatically added by firefox during the update. not cool! the amount of adverts and the fact I have never suffered from such a pop up invasion in my life is becoming EXTREMELY annoying how do i permanently stop these adverts?
All Replies (2)
Do a malware check with some malware scanning programs on the Windows computer.
Please scan with all programs because each program detects different malware.
All these programs have free versions.
Make sure that you update each program to get the latest version of their databases before doing a scan.
- Malwarebytes' Anti-Malware:
http://www.malwarebytes.org/mbam.php - AdwCleaner:
http://www.bleepingcomputer.com/download/adwcleaner/
http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml - SuperAntispyware:
http://www.superantispyware.com/ - Microsoft Safety Scanner:
http://www.microsoft.com/security/scanner/en-us/default.aspx - Windows Defender: Home Page:
http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Spybot Search & Destroy:
http://www.safer-networking.org/en/index.html - Kasperky Free Security Scan:
http://www.kaspersky.com/security-scan
You can also do a check for a rootkit infection with TDSSKiller.
- Anti-rootkit utility TDSSKiller:
http://support.kaspersky.com/5350?el=88446
See also:
- "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked
Due to a recent change, I think external software also might be able to use a user.js file to re-enable extensions. This is a file Firefox reads at startup which overrides the settings you set.
You can check whether you have such a file, and if you don't recall creating it, remove it, following the steps in this article: How to fix preferences that won't save.