Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Unable to Update from Version 30 to Version 31

  • 2 antwoorde
  • 2 hierdie probleem
  • 7 views
  • Laaste antwoord deur Phil_B

more options

Running Windows XP Professional version 2002, with SP 3 ESET NOD32 antivirus 7


When I try to Update Firefox to Version 31 the files are downloaded but fail to instal. Error message says "failed to install".

If I try to instal version 31 from scratch the installer runs for ages downloading files then fails to complete the instalation.

Any Ideas welcome, Phil

Running Windows XP Professional version 2002, with SP 3 ESET NOD32 antivirus 7 When I try to Update Firefox to Version 31 the files are downloaded but fail to instal. Error message says "failed to install". If I try to instal version 31 from scratch the installer runs for ages downloading files then fails to complete the instalation. Any Ideas welcome, Phil

Gekose oplossing

Please download Firefox 31 from https://www.mozilla.org/en-US/firefox/all/ and install it.

Lees dié antwoord in konteks 👍 1

All Replies (2)

more options

Gekose oplossing

Please download Firefox 31 from https://www.mozilla.org/en-US/firefox/all/ and install it.

more options

Thanks Tyler,

That download installed flawlessly.

Many Thanks, PhilB