We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

download files are empty. .part files have to be renamed

  • 2 antwoorde
  • 2 hierdie probleem
  • 5 views
  • Laaste antwoord deur MrsKinsey

more options

When I download files, the file will be empty, and there will also be a file with the extension of .part that contains the actual file. Sometimes it will have the same name and other times it will have a string of letters and numbers for the file name. I do a rename to get rid of the .part file and I delete the bad, empty file. It's a pain to have to do all that.

When I download files, the file will be empty, and there will also be a file with the extension of .part that contains the actual file. Sometimes it will have the same name and other times it will have a string of letters and numbers for the file name. I do a rename to get rid of the .part file and I delete the bad, empty file. It's a pain to have to do all that.

All Replies (2)

more options

Do you have parental controls enabled in the Mac OS?


  • bug 1073134 - Download failure on OSX 10.9.5 with parental control on
more options

The only restrictions were to disable the dictation and to hide the profanity. I unchecked those and tried it again. Same problem.