Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Pc crashed, signed in to firefox on new computer bookmarks are now gone?

  • 2 antwoorde
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur gogo2

gogo2
gogo2
more options

My bookmarks were synced to firefox on my old pc that crashed. I logged in to firefox and said was syncing but my bookmarks are not there? Help

Thanks

My bookmarks were synced to firefox on my old pc that crashed. I logged in to firefox and said was syncing but my bookmarks are not there? Help Thanks

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
more options

Which version of Firefox were you using on the old PC?

Any problems logging into Sync on the new computer? Did you have the username and password from Sync on the old PC? Any possibility that you needed to reset the password for Sync?

gogo2
gogo2 Vraag-eienaar
more options

Hi,

The old pc had an old version of firefox as when I synced previously I used all those codes.

The new version which I just downloaded uses simple login system.

I had the old user name which was my email? And I didnt remember my password, so I clicked " I forgot my password."

So on the new pc I was able to then login into firefox but bookmarks are not there.

I hope they are not lost.

Thanks