Window Turns Black When Playing Video
Sometimes when playing Facebook videos or YouTube videos, and sometimes when just scrolling, the whole window will turn black. Sound will still play, and I can still click on things, but the window just turns black.
A screenshot can be found here:
http://imageshack.com/a/img540/1966/2pXGmp.jpg
I have checked some other forum posts about this problem, which led me to disable hardware acceleration, but that didn't solve the issue. Also, some people mentioned that it may be because Firefox is using too much memory, but my computer has 16GB of RAM.
Any help would be appreciated, thanks!
All Replies (3)
i've never encountered this problem personally, but do you get the same problem when you switch to HTML5 on youtube? try this link: www.youtube.com/HTML5 when play a video
If you have problems with current Shockwave Flash plugin versions then check this:
- see if there are updates for your graphics drive drivers
https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration
- disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)
https://forums.adobe.com/message/4468493#TemporaryWorkaround
- disable hardware acceleration in the Flash plugin
https://forums.adobe.com/thread/891337 See also:
You can try to disable hardware acceleration in Firefox.
- Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
You need to close and restart Firefox after toggling this setting.