Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox crashes when I reopen my laptop (linked to graphics card?)

  • 1 antwoord
  • 1 het hierdie probleem
  • 5 views
  • Laaste antwoord deur cor-el

more options

Quite often, when I open my laptop and go to firefox, it crashes. Sometimes weird things happen with my graphics as well, but I believe that's unrelated. Anyway, here are the recent crash reports (I hope I'm doing this right!):

bp-1bfccfd7-5b1a-4bc5-8598-974802150522 5/22/2015 7:56 PM bp-b8d59edb-bb5c-4764-a22c-e41e82150521 5/21/2015 6:49 PM bp-a865a89b-1a0c-4afe-9281-8f2772150521 5/21/2015 5:52 PM bp-d17bc625-7693-4b62-bec7-f180d2150521 5/20/2015 9:58 PM bp-317ac553-62af-4739-8f86-013082150520 5/20/2015 3:00 AM bp-311724f8-9c1a-4279-a544-315ab2150519 5/19/2015 1:16 PM bp-575e179b-4dcb-47e4-8486-67e9c2150517 5/16/2015 11:58 PM bp-e17317c2-a23b-442c-a1ba-c62e22150516 5/16/2015 1:14 PM 66081830-4e5e-4dd0-a362-cdb56ff81edc 5/14/2015 9:27 PM bp-e7c83d11-4609-435d-87ed-0eb6e2150513 5/13/2015 3:00 PM bp-4508769d-3682-4556-a7b7-18db22150513 5/13/2015 12:02 PM bp-a6586cbd-6850-40f8-b158-f4da82150512 5/12/2015 6:33 PM bp-3c8d2eb7-797a-4982-aa02-273ed2150511 5/11/2015 7:35 PM bp-dcdc7af7-adca-4478-9a09-49df22150511 5/11/2015 4:02 PM bp-ecc91f51-c774-4a1e-ba30-0c1412150511 5/10/2015 10:17 PM bp-6c18076f-1731-4d42-95ff-16e042150510 5/9/2015 10:08 PM


Any ideas on how to fix this? Let me know if there's any more info that I need to share!

Quite often, when I open my laptop and go to firefox, it crashes. Sometimes weird things happen with my graphics as well, but I believe that's unrelated. Anyway, here are the recent crash reports (I hope I'm doing this right!): bp-1bfccfd7-5b1a-4bc5-8598-974802150522 5/22/2015 7:56 PM bp-b8d59edb-bb5c-4764-a22c-e41e82150521 5/21/2015 6:49 PM bp-a865a89b-1a0c-4afe-9281-8f2772150521 5/21/2015 5:52 PM bp-d17bc625-7693-4b62-bec7-f180d2150521 5/20/2015 9:58 PM bp-317ac553-62af-4739-8f86-013082150520 5/20/2015 3:00 AM bp-311724f8-9c1a-4279-a544-315ab2150519 5/19/2015 1:16 PM bp-575e179b-4dcb-47e4-8486-67e9c2150517 5/16/2015 11:58 PM bp-e17317c2-a23b-442c-a1ba-c62e22150516 5/16/2015 1:14 PM 66081830-4e5e-4dd0-a362-cdb56ff81edc 5/14/2015 9:27 PM bp-e7c83d11-4609-435d-87ed-0eb6e2150513 5/13/2015 3:00 PM bp-4508769d-3682-4556-a7b7-18db22150513 5/13/2015 12:02 PM bp-a6586cbd-6850-40f8-b158-f4da82150512 5/12/2015 6:33 PM bp-3c8d2eb7-797a-4982-aa02-273ed2150511 5/11/2015 7:35 PM bp-dcdc7af7-adca-4478-9a09-49df22150511 5/11/2015 4:02 PM bp-ecc91f51-c774-4a1e-ba30-0c1412150511 5/10/2015 10:17 PM bp-6c18076f-1731-4d42-95ff-16e042150510 5/9/2015 10:08 PM Any ideas on how to fix this? Let me know if there's any more info that I need to share!

All Replies (1)

more options

You can try to disable hardware acceleration in Firefox.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

You need to close and restart Firefox after toggling this setting.