Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Every time I start Thunderbird it expands all my folders. Is it possible to get it to leave them all collapsed, or even remember the folder layout on exit? :)

  • 1 antwoord
  • 1 het hierdie probleem
  • 2 views
  • Laaste antwoord deur Toad-Hall

NJ220
NJ220
more options

I have folders in folders to keep myself organised. No matter how many of my folders are visible/uncollapsed, on startup of Thunderbird EVERY folder is visible and I have to collapse most of them so I can see what I need to and work things out. Thunderbird didn't used to do this, but I had to reformat my computer and now it is. Easy to fix? I have googled it with no luck

)
I have folders in folders to keep myself organised. No matter how many of my folders are visible/uncollapsed, on startup of Thunderbird EVERY folder is visible and I have to collapse most of them so I can see what I need to and work things out. Thunderbird didn't used to do this, but I had to reformat my computer and now it is. Easy to fix? I have googled it with no luck :)

All Replies (1)

Toad-Hall
Toad-Hall
  • Top 25 Contributor
more options

Please try this:

Make hidden files and folders visible:

In Thunderbird

  • Help > Troubleshooting Information
  • click on 'show Folder' button
  • a new window opens showing your Profile folder
  • Close / Exit Thunderbird now - this is important.
  • Look for and delete these files: session.json and foldertree.json
  • Close window - top right X
  • Restart Thunderbird.

the next time you collapse / expand it should remember corectly. Please try this out and report back on results.