Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Brand New Samsung Galaxy S6 - Firefox says, "Unfortunately, Firefox has stopped."

  • 1 antwoord
  • 2 hierdie probleem
  • 3 views
  • Laaste antwoord deur BlackSheepNY

more options

Just got a new Samsung Galaxy S6 (through Sprint), 32GB, Android 5.0 Lollipop. When I try to open Firefox, I get the message "Unfortunately, Firefox has stopped." This happens each time I try to open Firefox. I'm not sure how to get Firefox to open properly without this error message and would appreciate any help!

Just got a new Samsung Galaxy S6 (through Sprint), 32GB, Android 5.0 Lollipop. When I try to open Firefox, I get the message "Unfortunately, Firefox has stopped." This happens each time I try to open Firefox. I'm not sure how to get Firefox to open properly without this error message and would appreciate any help!

All Replies (1)

more options

New development: Tried to UNinstall Firefox. It no longer shows in my list of Apps. When I try to go install it again, the Google Play Store says Firefox IS "installed." Where is it???