Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

How can i retrieve all lost bookmarks, passwords and themes?

  • 3 antwoorde
  • 2 hierdie probleem
  • 5 views
  • Laaste antwoord deur the-edmeister

more options

After trying sync i have lost ALL bookmarks even from bookmark toolbar, ALL passwords and ALL themes that i had saved. Since I have been using Firefox for years we are talking about years of saved passwords and bookmarks. I have tried several of suggested fixes found on the site to no avail. I have even tried disabling sync and then going back to trying it and nothing is found. Any help in retrieving the information that i so rely on for all my daily work would be appreciated.

After trying sync i have lost ALL bookmarks even from bookmark toolbar, ALL passwords and ALL themes that i had saved. Since I have been using Firefox for years we are talking about years of saved passwords and bookmarks. I have tried several of suggested fixes found on the site to no avail. I have even tried disabling sync and then going back to trying it and nothing is found. Any help in retrieving the information that i so rely on for all my daily work would be appreciated.

All Replies (3)

more options

Try to restore the bookmarks from a JSON backup in the bookmarkbackups folder.

  • Bookmarks > Show All Bookmarks > Import & Backup

Note that the name of a backup includes a total bookmarks count.

  • bookmarks-YYYY-MM-DD_<item-count>_<hash>.json
more options

Will that work for lost saved passwords and themes as well?

more options

Sorry no, passwords and themes are not backed up automatically by Firefox, just bookmarks.