Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox crashes - after time machine restore

more options

I recently had to restore OSX yosemite after updating to El Capitan, El Capitan broke my mail app so I restored to my earlier back up. However this somehow broke firefox so that now when I try to start it I get the message below: Profile Missing Your Firefox profile cannot be loaded. It may be missing or inaccessible.

I searched for a solution and found a terminal script : /Applications/Firefox.app/Contents/MacOS/firefox-bin -P

However running this returns the same error. I tried several things including installing firefox developer but everything results in the same error. Is there anything I can do, (short of getting a full clean osx install) to fix firefox. It is by far my favorite browser for my work as a website builder.

Is there anyway to erase all existing firefox data so that I can get a true fresh install?

I recently had to restore OSX yosemite after updating to El Capitan, El Capitan broke my mail app so I restored to my earlier back up. However this somehow broke firefox so that now when I try to start it I get the message below: Profile Missing Your Firefox profile cannot be loaded. It may be missing or inaccessible. I searched for a solution and found a terminal script : /Applications/Firefox.app/Contents/MacOS/firefox-bin -P However running this returns the same error. I tried several things including installing firefox developer but everything results in the same error. Is there anything I can do, (short of getting a full clean osx install) to fix firefox. It is by far my favorite browser for my work as a website builder. Is there anyway to erase all existing firefox data so that I can get a true fresh install?

Gekose oplossing

This did not work for me.

What worked in the end was suggestion 1 on this page: http://kb.mozillazine.org/Profile_missing_after_using_Migration_Assistant_on_Mac_OS

followed by a repair disk permissions in the disk utility

Lees dié antwoord in konteks 👍 0

All Replies (2)

more options

To force Firefox to use a new profile, try the following:

  1. Quit Firefox.
  2. Open finder, and choose go > go to folder in the menu.
  3. paste "~/library/application support" into the search box.
  4. In this folder, select the "Firefox" folder, and move it to the trash.
  5. Reopen firefox.

This should make firefox start again. However, you will not have any of your previous data (bookmarks, history, saved passwords, etc.)

more options

Gekose oplossing

This did not work for me.

What worked in the end was suggestion 1 on this page: http://kb.mozillazine.org/Profile_missing_after_using_Migration_Assistant_on_Mac_OS

followed by a repair disk permissions in the disk utility