Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Problem in accessing sites

  • 3 antwoorde
  • 0 hierdie probleem
  • 14 views
  • Laaste antwoord deur Michal Stanke

more options

rror 1001 Ray ID: 28b30e66fd622ecf • 2016-03-29 11:42:03 UTC DNS resolution error What happened?

You've requested a page on a website (google.com) that is on the CloudFlare network. CloudFlare is currently unable to resolve your requested domain (google.com). There are two potential causes of this:

   Most likely: if the owner just signed up for CloudFlare it can take a few minutes for the website's information to be distributed to our global network.
   Less likely: something is wrong with this site's configuration. Usually this happens when accounts have been signed up with a partner organization (e.g., a hosting provider) and the provider's DNS fails.

CloudFlare Ray ID: 28b30e66fd622ecf • Your IP: 14.139.230.7 • Performance & security by CloudFlare

=================================================================================

ERROR The request could not be satisfied. Bad request.

Generated by cloudfront (CloudFront) Request ID: FPuQ1ZJhXwG2HKLKHouCDPmklfOWWfiCcUouD_avc9jdH8VqFtRXqA==

rror 1001 Ray ID: 28b30e66fd622ecf • 2016-03-29 11:42:03 UTC DNS resolution error What happened? You've requested a page on a website (google.com) that is on the CloudFlare network. CloudFlare is currently unable to resolve your requested domain (google.com). There are two potential causes of this: Most likely: if the owner just signed up for CloudFlare it can take a few minutes for the website's information to be distributed to our global network. Less likely: something is wrong with this site's configuration. Usually this happens when accounts have been signed up with a partner organization (e.g., a hosting provider) and the provider's DNS fails. CloudFlare Ray ID: 28b30e66fd622ecf • Your IP: 14.139.230.7 • Performance & security by CloudFlare ============================================================================================= ERROR The request could not be satisfied. Bad request. Generated by cloudfront (CloudFront) Request ID: FPuQ1ZJhXwG2HKLKHouCDPmklfOWWfiCcUouD_avc9jdH8VqFtRXqA==

All Replies (3)

more options

Hi Kural.

This is rather an issue of Google or CloudFlare. CloudFlare issues usually disappear itself in few minutes or tenths of minutes. If not, please check https://support.google.com/ or https://support.cloudflare.com/ support sites of both service providers mentioned above.

Michal

P.S. If this issue last for a longer time and you do not find any help on their sites, please get in touch with your internet service provider, as this can be also a problem with their DNS servers (which resolve the domain name google.com to a concrete server IP address Firefox connects to).

more options

Why is it happening only on Mozilla Firefox ? Chrome works fine.

more options

If only one browser is affected, Firefox might be misconfigured or your antivirus threats it different.

For the first case, you might want to try to refresh Firefox. For the second one, can you temporarily pause your antivirus activity to see, if the problem goes away?