Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

How remove email account? usual method leads to greyed out box!

  • 4 antwoorde
  • 8 hierdie probleem
  • 24 views
  • Laaste antwoord deur leonardo555

more options

I want to remove an email account but the usual method (account settings/ manage identities) leads to a greyed out box. In the screenshot, you'll notice that the "delete" option is grey.

I want to remove an email account but the usual method (account settings/ manage identities) leads to a greyed out box. In the screenshot, you'll notice that the "delete" option is grey.
Aangehegde skermkiekies

Gekose oplossing

Why do you keep showing us the identities manager? It's not relevant here.

What do you see under Account Actions at the bottom?

Lees dié antwoord in konteks 👍 11

All Replies (4)

more options

You cannot remove the default account. Make sure it is not marked as default.

more options

Okay, then how does one make sure it's NOT marked as default? That box is also greyed out. cf pic. I have 4 other accounts & for all 4 that's the case for them as well. If I just delete the info, nothing happens, except for the message that I can't do that!

more options

Gekose oplossing

Why do you keep showing us the identities manager? It's not relevant here.

What do you see under Account Actions at the bottom?

more options

My bad! I swear I never noticed "account actions" & just assumed it must have been identities manager. Sorry.