Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Recovering address and inbox from externally connected HD

  • 1 antwoord
  • 1 het hierdie probleem
  • 3 views
  • Laaste antwoord deur Zenos

more options

I had an old laptop crash but was able to remove the HD and connect it externally. all files are there but OS would not boot. I am able to retrieve files and the Profile appears to be intact. the previous one was running Windows 7 with an older version of TB but the new laptop is running windows 10. There are MANY emails and addresses that are vital to my company. is there any way to retrieve or copy these into a usable format on the new system????

I had an old laptop crash but was able to remove the HD and connect it externally. all files are there but OS would not boot. I am able to retrieve files and the Profile appears to be intact. the previous one was running Windows 7 with an older version of TB but the new laptop is running windows 10. There are MANY emails and addresses that are vital to my company. is there any way to retrieve or copy these into a usable format on the new system????

All Replies (1)

more options

Move (or copy) the old profile over your new current one.

https://support.mozilla.org/en-US/kb/profiles-tb?esab=a&s=profiles&r=1&as=s

If you have already gone too far with using your new profile, maybe you can import individual mail stores and address books from the old profile and into the new one.

These two add-ons may be useful: https://addons.mozilla.org/en-US/thunderbird/addon/importexporttools/ https://freeshell.de/~kaosmos/morecols-en.html