Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

My Thunderbird shows "Not Responding", especially while composing an email message.

  • 2 antwoorde
  • 5 hierdie probleem
  • 1 view
  • Laaste antwoord deur Wayne Mery

Bedfordite
Bedfordite
more options

For about 2 weeks, my version of Thunderbird regularly stops responding. Windows 10 displays the error message. It has worked fairly well for months. This has made it extremely difficult to compose email messages. If I go away and cuss, then return, it might start functioning. Thunderbird has never been this unreliable towards me. I am paying for this service.

For about 2 weeks, my version of Thunderbird regularly stops responding. Windows 10 displays the error message. It has worked fairly well for months. This has made it extremely difficult to compose email messages. If I go away and cuss, then return, it might start functioning. Thunderbird has never been this unreliable towards me. I am paying for this service.

Gewysig op deur Wayne Mery

All Replies (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

I had issues with Mozilla products on Windows 10. See http://thunderbirdtweaks.blogspot.com.au/2016/08/windows-10-and-thunderbird-firefox.html

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

copied from https://support.mozilla.org/en-US/questions/1141792

I have removed the application installation from my Windows 10 PC and deleted the profile, rebooted, downloaded the most recent version of Thunderbird, and created a new default profile. Each and every time I try to compose an email message, Thunderbird crashes. Typically, I must log-off my session and invoke Thunderbird again. The MS error message is "Program is not responding". My unacceptable work-around is to draft the content using Microsoft Word then copy-paste that text into the body of a skeleton Thunderbird email form. I have been using Thunderbird for years. This problem is recent.