Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

How to disable the built-in PDF viewer and use another viewer permanently?

daviddarling16
daviddarling16
more options

How to disable the built-in PDF viewer and use Adobe Reader to view PDF files, without having to set this preference each time that I open Firefox? The setting defaults back to "Use Adobe Acrobat (in Firefox)". Thanks.

How to disable the built-in PDF viewer and use Adobe Reader to view PDF files, without having to set this preference each time that I open Firefox? The setting defaults back to "Use Adobe Acrobat (in Firefox)". Thanks.

Gekose oplossing

That's strange. The built-in viewer -- default viewer -- is described with the phrase "Preview in Firefox" and you would have to have changed it to "Use Adobe Acrobat (in Firefox)".

Well... you or an add-on or another program on your system would have to have changed it.

What if you disable the Adobe Acrobat plugin (not the Create PDF extension, leave that enabled). Here's how you can try that:

Open the Add-ons page using either:

  • Ctrl+Shift+a
  • "3-bar" menu button (or Tools menu) > Add-ons

In the left column, click Plugins. On the right side, find "Adobe Acrobat" and change the permission to "Never Activate".

Then on the Options page, Applications panel, change your preference for "Portable Document Format (PDF)" to "Always Ask" so you get the download dialog instead of the PDF opening in a tab.

Does it stick?

Lees dié antwoord in konteks 👍 1

All Replies (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Gekose oplossing

That's strange. The built-in viewer -- default viewer -- is described with the phrase "Preview in Firefox" and you would have to have changed it to "Use Adobe Acrobat (in Firefox)".

Well... you or an add-on or another program on your system would have to have changed it.

What if you disable the Adobe Acrobat plugin (not the Create PDF extension, leave that enabled). Here's how you can try that:

Open the Add-ons page using either:

  • Ctrl+Shift+a
  • "3-bar" menu button (or Tools menu) > Add-ons

In the left column, click Plugins. On the right side, find "Adobe Acrobat" and change the permission to "Never Activate".

Then on the Options page, Applications panel, change your preference for "Portable Document Format (PDF)" to "Always Ask" so you get the download dialog instead of the PDF opening in a tab.

Does it stick?

daviddarling16
daviddarling16 Vraag-eienaar
more options

Disabling Adobe Acrobat worked - thank you sir!