We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Why is firefox searching with Yahoo! When I have eliminated ALL search engines except for Google??

  • 3 antwoorde
  • 65 hierdie probleem
  • 1 view
  • Laaste antwoord deur cor-el

more options

I went to search for something and Yahoo! came up as the search page, even though I have taken out every search engine except for Google, my preferred search engine. How is this possible??

I went to search for something and Yahoo! came up as the search page, even though I have taken out every search engine except for Google, my preferred search engine. How is this possible??

All Replies (3)

more options

Hi  ! Yahoo Search is a legitimate search engine, but you may be dealing with search.yahoo.com, which is a browser hijacker, malware that you of course want to get rid of.

Go to the 3-bar menu (or   'Tools') => Addons => Extensions and look for any unfamiliar or suspicious looking extensions, like e.g. :

SafeSearch Incognito SearchAssist Incognito Search for Fire Fox 1.6 SafeSearch ch SafeSearch net File Convertor and Search Addon

When you find any : remove them.

Do the same in Windows' Control Panel => Programs.

However :   most malware will be 'hiding' somewhere , so let's run malware scans :

Further information can be found in this article :
https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed malware scanners.
They all work differently   -   what one program doesn't pick up, the other might.

Also see : https://malwaretips.com/blogs/yahoo-toolbar-removal/

more options

I've done these checks and Yahoo is STILL defaulting when I have not selected that - my Firefox default is Google!!! I use NOD32 by Eset and it has not detected any malware. How do I change this??? Uninstall and reinstall Firefox perhaps? Thanks, John

more options

This could be an issue caused by AdAware or Web Companion from Lavasoft.

You can look for a file named dsengine.js in these locations. You should only find channel-prefs.js in the "defaults\pref" location. Any file found here apart from channel-prefs.js is suspicious. You can check the content of the file in a text editor (use open with and do not double-click the file).

C:\Program Files\Mozilla Firefox\defaults\pref\
C:\Program Files (x86)\Mozilla Firefox\defaults\pref\

You can look for a file named dsengine.cfg in the main Firefox program folder.

C:\Program Files\Mozilla Firefox\
C:\Program Files (x86)\Mozilla Firefox\

Delete the dsengine.js and dsengine.cfg files when present.