Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

crashes on youtube upload of large files

  • 4 antwoorde
  • 1 het hierdie probleem
  • 4 views
  • Laaste antwoord deur Shadow110

matt621
matt621
more options

I'm able to upload small files to youtube just fine. But large files (xxx,xxx and up crash not just youtube, but ever firefox window I have open)

This did not happen last year but has been happening a lot in the last 2 months.

It says the crash reporter is reporting the error, but I was just wondering if anyone else experienced this problem.


Windows Xp 32bit. Firefox, latest.

I'm able to upload small files to youtube just fine. But large files (xxx,xxx and up crash not just youtube, but ever firefox window I have open) This did not happen last year but has been happening a lot in the last 2 months. It says the crash reporter is reporting the error, but I was just wondering if anyone else experienced this problem. Windows Xp 32bit. Firefox, latest.

All Replies (4)

philipp
philipp
  • Moderator
more options

hi, could you provide your latest few submitted crash reports? please enter about:crashes into the location bar, copy the latest few report ids from there starting with bp- & paste them here into a forum reply. thnx

matt621
matt621 Vraag-eienaar
more options

This is weird because it shows none for today and I just did one a few hours ago. I will try again. Here is the "last" one, but I'm not sure its on the youtube upload issue:

8087dda0-707f-41e0-b828-13a1affaba3f 11/4/17 5:54 PM

I really thought it said it submitted a report. I'll duplicate the issue and check but if it's crashing w/o writing a report we have a new issue. :-)

matt621
matt621 Vraag-eienaar
more options

Okay something is not right because the last submitted crash report is in March 2017. But here are many unsubmited. I always check the submit button if offered.

I will try again.

Shadow110
Shadow110
more options

Please read how to submit the crash report here in a message : https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support We need the bp- file so it is a link to the crash report. You can submit the reports as per instructions using but we have no access to them unless submit as per instructions. Thank You

Also latest ESR is ver 52.4.1 that still gets updates. You have 52.4.0 https://www.mozilla.org/en-US/firefox/organizations/all/ Update please.