Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Why is Firefox not working after it's been downloaded?

  • 1 antwoord
  • 1 het hierdie probleem
  • 2 views
  • Laaste antwoord deur FredMcD

more options

I am having to redownload Firefox because its says there is a shotcut after I have download the New Firefox. so when i come back to open foxfire on computer in the college it say shortcut and cant open them and have to redownload them

I am having to redownload Firefox because its says there is a shotcut after I have download the New Firefox. so when i come back to open foxfire on computer in the college it say shortcut and cant open them and have to redownload them

All Replies (1)

more options

millertrump2016 said

I am having to redownload Firefox because its says there is a shotcut

What is the exact error message? What Firefox were you installing? Did you get it from Mozilla.org ?


You may have ad/mal-ware. Further information can be found in this article; https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.