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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Email address user name discontinued. Can access account but want to change to new email address. How?? Unable to receive verification email to old address.

  • 5 antwoorde
  • 1 het hierdie probleem
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  • Laaste antwoord deur FredMcD

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I have followed all previous instructions and can access account. My problem is that each successful move was followed by a verification or confirmation link sent to the old email address which no longer exists.

I have followed all previous instructions and can access account. My problem is that each successful move was followed by a verification or confirmation link sent to the old email address which no longer exists.

All Replies (5)

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Mozilla is divided into several separate support/service areas. What are you trying to access?

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For a Firefox Account you need access to the email account of record in order to add a secondary email address.

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FredMcD said

Mozilla is divided into several separate support/service areas. What are you trying to access?

FredMcD said

Mozilla is divided into several separate support/service areas. What are you trying to access?

I have no problem accessing my account but have to use an discontinued email address as username. I want to change username to new email address.

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the-edmeister said

For a Firefox Account you need access to the email account of record in order to add a secondary email address.

So there is no other way I can verify myself as being the account holder?

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You still have not said what account you are talking about.

If it's your 'gdbgeradie' account; Use the link next to your username. Then 'Edit' your profile.